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August Survey 2025: “Teams as the Hub” — What End Users Really Think About Operator Connect & Contact Centre in Microsoft Teams
Integration & UCaaS Tools

August Survey 2025: “Teams as the Hub” — What End Users Really Think About Operator Connect & Contact Centre in Microsoft Teams

04.09.2025

In August 2025, NFON surveyed 720 business users and IT-involved end users across the UK to understand attitudes toward Microsoft Teams as the prim
AI Essentials: From Call to Action in Seconds
Cloud Telephony & VoIP

AI Essentials: From Call to Action in Seconds

03.09.2025

On busy workdays, notes from one-to-one calls go missing, decisions get forgotten, tasks stay undone, and teams waste time chasing information. Manual
Demeter Chooses Cloud Telephony: Scaling Sustainable Communication with NFON
Success Stories & Insights

Demeter Chooses Cloud Telephony: Scaling Sustainable Communication with NFON

03.09.2025

Demeter , renowned for certifying producers of biodynamic food with a strong emphasis on sustainability and animal welfare, found itself at a turning
NFON for Retail: Exceed Expectations, Not Just Meet Them
Industry Solutions & Use Cases

NFON for Retail: Exceed Expectations, Not Just Meet Them

02.09.2025

Retail has changed. Customers don’t just want speed; they want seamless, secure experiences across every touchpoint—from store to site to service line
NFON’s CX Insights Report 2025: What 1,000 Customer Experience Leaders Told Us About the State of CX Today

NFON’s CX Insights Report 2025: What 1,000 Customer Experience Leaders Told Us About the State of CX Today

08.08.2025

Here are the 10 questions we asked—and the answers that are shaping the future of CX. What is the biggest priority for your CX strategy in 2025? �
How AI is Reshaping Business Communications — and What Leaders Really Think
AI & Automation in Communication

How AI is Reshaping Business Communications — and What Leaders Really Think

07.08.2025

The findings paint a picture of cautious confidence , growing maturity , and a workforce eager for both efficiency and human nuance in how busines
August Survey 2025: “Teams as the Hub” — What End Users Really Think About Operator Connect & Contact Centre in Microsoft Teams
Integration & UCaaS Tools

August Survey 2025: “Teams as the Hub” — What End Users Really Think About Operator Connect & Contact Centre in Microsoft Teams

04.09.2025

In August 2025, NFON surveyed 720 business users and IT-involved end users across the UK to understand attitudes toward Microsoft Teams as the prim
AI Essentials: From Call to Action in Seconds
Cloud Telephony & VoIP

AI Essentials: From Call to Action in Seconds

03.09.2025

On busy workdays, notes from one-to-one calls go missing, decisions get forgotten, tasks stay undone, and teams waste time chasing information. Manual
Demeter Chooses Cloud Telephony: Scaling Sustainable Communication with NFON
Success Stories & Insights

Demeter Chooses Cloud Telephony: Scaling Sustainable Communication with NFON

03.09.2025

Demeter , renowned for certifying producers of biodynamic food with a strong emphasis on sustainability and animal welfare, found itself at a turning