Cloud technology enables finance and insurance businesses to achieve top-level results while keeping the costs low and keeping up with ongoing regulatory changes.
$381 billion worth of cumulative financial penalties were imposed on European and North American banks globally, from the financial crisis until the end of 2019.
Ever-changing regulations and security standards can be difficult to handle for any business. And, on top of that, companies need to shift from on-premise models to a more flexible cloud solution. NFON makes sure your company is always on the safe side.
Contact Center Hub allows the monitoring and management of customer support through multiple channels, agents, and locations. So incoming calls are handled efficiently, and your customers‘ experience becomes more meaningful.More about Contact Center Hub
NFON‘s Cloudya Desktop App allows you to integrate over 60 CRM systems at the touch of a button. With no need for telephone hardware you can easily adapt the range of functions to your individual needs.More about CRM Connect
NFON wants to help you make your business as safe and efficient as possible. It provides a reliable and compliant solution for recording and analysing voice, chat, video, screen activities, and content from Microsoft Teams enabled devices.
Microsoft Teams is a trademark of the Microsoft group of companiesMore about ASC Recording Insights for Microsoft Teams
Nmonitoring Queues offers an efficient way to empower customer service teams. It allows monitoring and managing an increased capacity of both inbound and outbound calls and, therefore, helps to deliver a higher quality customer experience.More about Nmonitoring Queues
Cloud telephony gives you the opportunity to adjust your system every month. Meaning you only pay for the extensions you need. This can save up to 50% of costs compared with traditional PBX systems. And since there is no need for hardware it also eliminates the need for large office spaces.More about Cloudya
All NFON products ensure data protection as stipulated by GDPR. Products like Neorecording and ASC Recording Insights for Microsoft Teams make sure businesses are more protected in legal disputes while complying with strict European regulations.More about Neorecording
Innovative cloud telephony can reduce downtime, with a guaranteed 99.9% platform availability. Making sure your business can be as productive as possible and also reduce customer frustration.Learn more about Cloudya
“We save a lot of costs now that we have switched to NFON.”
“NFON has delivered a reliable, scalable platform that has enabled extra productivity whilst saving hundreds of thousands of pounds.”
“The quality is very good and, most importantly, NFON offers a professional service.”
“I would recommend NFON without reservation – I just plug in a new device, and it works.”
“NFON ticked all the boxes... and I don’t have to spend any time and effort worrying about it – it just works!”
With customers becoming more demanding it’s important to always create top notch experiences. Find out which NFON solutions help you to exceed your customers expectations.
With digital innovation the retail industry is constantly facing new challenges. Discover how NFON can help you to create a unique customer experience.