Privacy Notice.
Introduction.
We at NFON UK Ltd. take data protection very seriously. In order to protect your personal data, which may be collected when you visit our website or which you transfer to us, our procedures are in accordance with the applicable legal data protection provisions.
NFON UK Ltd.
Ground Floor South
One York Road
Uxbridge
Middlesex
UB8 1RN
United Kingdom
is responsible for operating this website.
Concerning data protection topics you may contact:
Data Protection Officer
Alexandra Fricke
data.protection@nfon.com
Collection, processing and use of personal data.
Personal data means any information, which relates to your person or from which your identity could be traced (reference to a particular individual). These include information, such as your name, address, postal address or your telephone number. Information, which cannot be linked to your identity are not included in this category.
The prohibition on processing personal data unless authorised always applies. This means that NFON UK Ltd. is permitted to process personal data only when this is expressly permitted by law.
Your personal data will only be processed for the purpose of technical provision of this website, for analysis of user behaviour or for forwarding to social media. We will notify you of, or ask for your consent to, any other processing before it takes place. The legal basis for the processing is:Article 6 (1) a) and f) of the GDPR
Based on Article 6(1)(f), your personal data will further be processed to send newsletters. These are only sent without your consent if this serves the purpose of contract negotiations or direct advertising permitted by law. In weighing interests it is assumed you wish to always be informed of news related to current or new products, e.g. changes to devices, and that doing so does not affect your rights and freedoms.
Based on Article 6 (1) f) DSGVO, your personal data will be processed for direct advertising. Users may object to the future processing of their personal data in accordance with the legal requirements at any time. The objection can be made in particular against processing for marketing purposes
Furthermore, personal data are processed for technical reasons by the use of the http Protocol or by the use of cookies.
The http Protocol is used by the servers to collect the following data:
| Data | Period of storage |
|---|---|
| Browser type and version | anonymized or deleted after 14 months |
| Operating system used | anonymized or deleted after 14 months |
| Referrer URL | anonymized or deleted after 14 months |
| IP address | anonymized or deleted after 12 months |
| Date and time of enquiry | anonymized or deleted after 14 months |
Newsletter: Based on Article 6 (1) f) of the GDPR, your personal data will be processed for sending newsletters. Sending takes place without consent only insofar as this is for legally permitted direct advertising. For this purpose, it is assumed on the balance of interests that you would like to be informed at any time about news on existing or new products, e.g. change of end devices, and that your rights and freedoms are not affected by this. Your consent is, however, sought for the sending of newsletters to the extent required by law. The legal basis for this is Art. 6 (1) a) of the GDPR. Your personal data will be processed until your revocation, which is possible at any time.
Lead registration: Based on Art. 6 para. 1 b) of the GDPR, your data will be collected and processed as lead data. The purpose of data processing is to initiate a contract. For this purpose, only the data entered by you in the lead registration form will be processed. The data is stored for the time of the contract initiation. In compliance with legal retention periods, this will be deleted immediately if no contract is concluded. If a contract is concluded, the data will also be stored for the duration of the contractual relationship in compliance with the statutory retention periods.
Any other processing whatsoever of personal data is advertised prior to processing or can be traced by you, because you entered the data yourself. For this purpose storage periods are determined based on the process and implemented in compliance with all the legal obligations.
In the chapter entitled, "Cookies" we give you an explicit explanation of which personal data or data, from which your identity could be inferred, are processed and for how long the cookies installed are stored.
Surveys
Anonymous survey: This is the case of surveys you answer in our website. Only the survey response will be recorded with the purpose of improving our products, services and marketing initiatives. Your personal data will not be recorded and is not possible to track the answers back to you.
Non-anonymous survey: This is the case where you, as our customer, receive a survey from us via e-mail and give the consent for data processing. Based on Art. 6 I a GDPR your data will be recorded and processed as survey data. The purpose of data processing is to help us improve the user experience for you; to provide and maintain our services; to manage your requests; for machine learning purposes (we use the data to keep training our models and to build new ones); and to understand trends that help us improve your experience. Identifiable information may include, but is not limited to: E-mail address, First name and last name, Phone number, Address, IP address and Usage Data such as answers for the questions in the survey. The data will be stored for the duration of the contractual relationship in compliance with the statutory retention periods. Any further processing of personal data will be displayed to you prior to processing. You can revoke your consent for of the data processing at any time.
Recipients of personal data.
For this purpose we transfer your processed data to the following recipients:
| Category | Purpose | Transfer to a third country |
|---|---|---|
| digital agency | operator of the website | No |
| supplier of analysis tools | usage analysis | Yes, USA |
| advertising agency | development, design and marketing | No |
| social media | Marketing | Yes, USA |
| CRM Tool | Marketing, Newsletter | No |
If your personal data are transferred to recipients other than those specified, you will be notified thereof, and we have to obtain your consent. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured.
If a transfer to a third-party country takes place, your personal data will be protected by contractual agreements with the recipient in accordance with Art. 44 of the GDPR.
To obtain a copy of the contractual agreements entered into, please contact us at the contact address listed below.
Rights of the data subject.
As a data subject, whose personal data are processed, you have at all times the following rights:
- right to access
- right to rectification
- right to erasure
- right to restriction of data processing
- right to data portability
- right to object, in particular in the case of processing pursuant to Article 6 (1) points (a) and (f) GDPR
- right to lodge a complaint with a supervisory authority
If you wish to exercise these rights, please write informally to the contact address provided. If you wish to make use of your right to object, the processing of your data up to the time of your objection remains unaffected.
Cookies.
Our websites use cookies. A cookie is a small dataset, which is stored on your hard disk. This dataset is generated and finally sent to you by the web server, with which you have set up a link through your web browser (e.g. Internet Explorer, Google Chrome or Mozilla Firefox). The following table gives you the relevant information about the cookies used by us:
| Cookie | Function | Storage Period |
|---|---|---|
| dc | Demographic data and data on potential customers, advertising, and re-marketing functions. | 3 months |
| ga | Differentiates users. | 2 years |
| gaid | development, design, and marketing. | 24 hours |
| _dc_gtm_uapropertyid | This cookie is linked to websites, which use Google Tag Manager to load other scripts and code onto a site. Where it is used it can be considered absolutely necessary, since without it other scripts may not function correctly. The end of the name is an unambiguous number, which stands for the relevant Google Analytics account. | 1 Minute |
| gaaudiences | Demographic data and data on potential customers, advertising, and re-marketing functions. | 3 months |
| fr | Is used by Facebook, in order to advertise a range of promotional products, for example real time orders from third party advertisers. | 3 months |
| MUID | Bing Ads (formerly Microsoft adCentre and MSN adCentre) is a service, which offers pay-per-click advertising both on Bing and on Yahoo! search engines. | 1 year |
| MUIDB | Bing Ads (formerly Microsoft adCentre and MSN adCentre) is a service, which offers pay-per-click advertising both on Bing and on Yahoo! search engines. | 1 year |
| __qca | Adserver, purchasing platform, data management platform from the access provider, Adform. | 1 year |
| cid | Adserver, purchasing platform, data management platform from the access provider, Adform. | 2 months |
| uid | Adserver, purchasing platform, data management platform from the access provider, Adform. | 2 months |
| IDE | Used by Google DoubleClick to register and report user behaviour on the website in accordance with the advertisement or the clicking on an advertisement, with the purpose of measuring the effectiveness of an advertisement and displaying advertising targeted at the user. | 3 months |
| mc | Quantcast KI operated targeting solution. | 1 year |
| TDID | TDID (Trade Desk ID) is the main cookie and ID used to recognize web browser profiles over time across sites. | 1 year |
| TDCPM | TDCPM (Trade Desk Cookie Partner Mapping) records which partners The Trade Desk has matched IDs with in order to prevent redundant matching calls. | 1 year |
| _nauid | Cookie-ID: Unique identifier of the user's browser. Used for analytics and optimization of targeted advertising. | 540 days |
| N.RICH_PRIVACY_INFORMATION | Link to N.Rich Privacy Notice and Opt-out page. Informational cookie. | 540 days |
| _nrich_opt-out | Optional: if the user has opted out, only this cookie will be set and retained. | perpetual |
| tfpai (Teads First Party Auction Id) | Measure of conversion, bounce rate, and time on site: allowing Teads to measure conversion, bounce rate, and time on site to inform advertisers about the traffic that Teads is sending over. Optimization of conversion, bounce rate, and time on site: allowing Teads to optimize conversion, bounce rate, and time on site and improving its machine learning. Relevant for: https://www.teads.com | 30 days |
The table of cookies is a synopsis of all the cookies used by NFON AG on all the group's websites. This does not necessarily mean that all the cookies specified are used on any one occasion when you visit our website.
As a standard feature the settings on most current browsers are adjusted so that they automatically accept cookies. However, it is possible to adjust your browser settings, so that it rejects cookies or gives prior notification of their installation. However, if you deactivate cookies you may not be able to enjoy fault-free access to parts of the home page. In addition, it is possible at any time to erase cookies manually.
Plug-ins – social media.
Use of link buttons on the home page to what are known as social networks Our home page contains link buttons to the Internet offer from Facebook, Twitter, Google+ and XING (hereinafter: social networks or access providers).
The link button to the Facebook social network, operated by Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA, can be identified from the white letter 'f' on a blue background.
The link button to the Twitter micro blogging service, offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, can be identified from the white bird on a blue background.
The link button to the Google+ social network, offered and operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, can be identified from the white letter 'g' and a plus sign, both on a red background.
The link button to the XING careers social network, offered and operated by XING AG, Gänsemarkt 43, 20354 Hamburg, can be identified from the light green and dark green stylised letter 'X'.
The link button to the YouTube social medium, operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (YouTube), can be identified from the red and white symbol.
When you click on one of these buttons, you are linked by our relevant site to the social network you have selected. If at the same time you are logged into your account with the selected social network, your visit to our site can be assigned to your user account. Irrespective of which social network you have selected, you also have the possibility, for instance, of following one of our sites and thus obtaining current information from us or sharing this information with other participants in the respective social network. Further notices on the use of social media are available for:
Facebook on http://www.facebook.com/legal/terms
Twitter on support.twitter.com and twitter.com/tos
Google+ on www.google.com/intl/de/policies/terms/
XING on www.xing.com/help/
Youtube on: www.google.de/intl/de/policies/privacy
If you do not want the respective access provider to be able to assign your visit to our website to your user account with them, please log out of that account prior to visiting our site.
Web analysis.
In this section we should like to inform you about the web analysis tools used by NFON UK Ltd. We use Google Analytics.
Google Analytics and Google Optimize.
This website uses Google Analytics, a web analysis service of Google LLC (Google) and Google Adwords. Google Analytics uses text files, known as cookies, which are stored on your computer and allow your use of the website to be analysed. The information generated by the cookie about your use of this website is normally transmitted to a Google server in the USA and stored there. When IP anonymisation is operated on this website, your IP address is, however, abbreviated by Google within the Member States of the European Union or in other States which are contractual parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a server in the USA and abbreviated there. Google uses this information on behalf of the operator of this website, in order to evaluate your use of the website, to compile reports on website activity and to perform other services connected to use of the website and of the Internet for the website operator. The IP address transmitted by Google Analytics from your browser shall not be merged with other Google data. You can prevent your computer storing cookies by adjusting the settings of your browser software; however, we should like to make you aware that in this case you may not be able to use all the functions of this website to their full extent. Moreover, you can prevent the collection of the data generated by the cookie and by your use of the website (including your IP address) by Google and the processing of this data by Google, by downloading and installing the browser plug-in available from the following link: (http://tools.google.com/dlpage/gaoptout?hl=de).
The analytics data is also used to optimize our website with Google Optimize.
You can find more detailed information on conditions of use and data protection on /www.google.com/analytics/terms/de.html or on www.google.de/intl/de/policies/. We should like to make you aware that on this website the anonymisation function of Google Analytics has been expanded, in order to ensure anonymised collection of IP addresses.