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Handling calls and future challenges.
More guests start and end their journey online. But for hotels it can be challenging to keep up with digitalisation due to high costs and the storage space that is required to support and run apps. Nhospitality offers a cost-efficient solution that helps hotels meet their customers' demands while being able to stay competitive.
Discover the main benefits.
Nhospitality has been designed to help hotels and business centres deliver outstanding guest experiences at all times. It also improves staff efficiency by keeping the communication between different branches flowing.
Interactive voice response.
Use IVR to sound more courteous and professional when guests call. It can help improve your customer service without any human intervention being required.
For your customers.
Communicate with your customers via their preferred channel. In addition, call routing and forwarding ensure that the caller receives the appropriate service or information.
For your team.
Nhospitality allows you to communicate within teams across different locations. This is especially helpful for hotel chains.
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Only the best for you and your guests.
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Interactive voice response.
Nhospitality offers guests basic features, like wake-up calls in eight languages, and tracking mini-bar consumption and laundry items, making their stay as pleasant as possible.
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Upgrade your services.
When fully featured, Nhospitality enables guests to have an optimised voicemail system including MWI (Messaging Waiting Indicator) and email notification.
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Manage costs.
Choose from 180 KPIs to monitor and create customised reporting structures using simple drag-and-drop tools.
Nmonitoring Queues gives each type of user precisely the information they need with various data views
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Easy mobile integration.
Nhospitality allows you to manage mobile service processes, such as cleaning schedules, in your central communication system, with access from any device.
See how others are succeeding with NFON.
“NFON ticked all the boxes... and I don’t have to spend any time and effort worrying about it – it just works!”
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"Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility."
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“Since we switched to NFON, we can finally take calls wherever we are and from any device. The integrations with Microsoft Teams have made things a lot easier, and we can use the whole Microsoft Teams suite, with any client or partner - just being a click away at all times.”
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Our biggest challenge is to stay connected at all times. That’s why telephony is a key priority for us. NFON offered us a cloud communication platform that can cover all our needs. Thanks to Cloudya’s seamless integration with Microsoft Teams, we can now make calls directly from the app and benefit from streamlined workflows and insightful reporting with Nmonitoring Queues.”
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““I would recommend NFON without reservation – I just plug in a new device, and it works.”
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Discover our business solutions.
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Retail.
Make customer care a bliss. Find how Cloudya empowers Demeter to meet their everyday challenges within their industry.
E-commerce.
FMCG e-commerce is the champion league of online retail, where seamless operations are crucial. Discover why NFON’s cloud telephony is the ideal partner for e-commerce.
Information Technology.
IT providers understandably have high expectations of their business suppliers. Explore how NFON’s Cloud Telephony meets those expectations.
Manufacturing.
In industries where communication isn’t the core focus, a reliable and intuitive infrastructure is essential. Discover why NFON’s cloud telephony is the ideal solution for manufacturers.
Consultancy.
When a top telecom consultancy chooses NFON’s Cloudya, it speaks volumes. Discover why industry experts select us for their cloud telephony.
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