Always on the safe side.
Whenever there are potential legal disputes with customers, or you want to maintain customer support quality assurance, it can be smart to use voice recording software. NFON Call Recording helps your business to be compliant with EU legislation requirements (including MiFID II). All connections from a recording system to external applications are encrypted and can be stored.
Discover the main benefits.
NFON Call Recording is perfect for businesses that have to comply with European regulations that require the recording and storage of calls. Having proof enables them to defend themselves against liabilities and legal disputes.
Protect employees and customers
Capture mission-critical communication and threat calls, and protect your business against liability claims by providing evidence in legal disputes.
Raise productivity
By using a recording solution you can measure and maintain a high customer service quality and increase productivity.
Documentation & Analysis
Document business transactions and insights to recognise trends early. This way you can help to improve staff training and promote best practices.
Discover our business solutions.
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Retail.
Make customer care a bliss. Find how Cloudya empowers Demeter to meet their everyday challenges within their industry.
E-commerce.
FMCG e-commerce is the champion league of online retail, where seamless operations are crucial. Discover why NFON’s cloud telephony is the ideal partner for e-commerce.
Information Technology.
IT providers understandably have high expectations of their business suppliers. Explore how NFON’s Cloud Telephony meets those expectations.
Manufacturing.
In industries where communication isn’t the core focus, a reliable and intuitive infrastructure is essential. Discover why NFON’s cloud telephony is the ideal solution for manufacturers.
Consultancy.
When a top telecom consultancy chooses NFON’s Cloudya, it speaks volumes. Discover why industry experts select us for their cloud telephony.
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