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NFON Online

NFON Team
NFON Team
03/09/2017

Do you keep on hearing how the use of technology made people lose their empathy and emotional intelligence and how how robots will steal all the jobs? To many, digital transformation is a synonym for the dehumanization of our workplace and the society at...

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Sebastian Becker
Sebastian Becker
03/02/2017

When I took up responsibility for partner communications and channel marketing as a senior marketing manager two years ago, I was given the responsibility to help build our partner readiness programme. Now, I am proud to say that our Partner Readiness...

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Hans Szymanski
Hans Szymanski
02/15/2017

NFON success comes from being a people-first business. We are a tremendous team whose skill and dedication are the driving forces behind our successful cloud telephony services. NFON people have always been prized for their attitude and abilities and, as...

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Categories: Info
NFON Team
NFON Team
02/14/2017

Communications as a Service (CaaS) solutions have gained so much momentum in many European markets, that we can say now: Cloud services are the new norm. With more than 20 acquisitions over the past 12 months, tech giants like Google also continue to...

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Categories: Info
Miguel Gillis
Miguel Gillis
01/13/2017

Making a good first impression is extremely important in business. I’m in my first quarter at NFON, heading up our Iberia operations from our office in Madrid. I’ve discovered what customers and partners are instantly attracted to, specifically in regards...

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NFON Team
NFON Team
12/14/2016

For more than three decades, on-premise solutions have been the technology of choice for call centers. As customers demand more responsive services across channels, operators of call centers are increasingly interested in cloud solutions, which provide...

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Categories: Info
NFON Team
NFON Team
12/07/2016

Effective communications management, mobile integration, and better guest relations are the key drivers that are pushing the digital transformation of hotels -- of all categories and of any size -- forward. “Think of it as the evolution of white-glove...

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Categories: Info
NFON Team
NFON Team
11/24/2016

Several years ago, New York Times columnist Thomas Friedman published a groundbreaking opinion piece that introduced the concept of the “do-it-yourself economy”. Back then, Friedman predicted that cloud technology would eventually enable entrepreneurs to...

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Categories: Info
NFON Team
NFON Team
11/16/2016

A recent study carried out by techconsult, in cooperation with NFON, confirmed the rapidly growing demand for cloud services. Tellingly, the research results also revealed some of the main obstacles which are preventing organisations from moving to cloud...

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Categories: Info
NFON Team
NFON Team
11/10/2016

Talking, listening, laughing, crying, arguing, working – telecommunications connect people all over the world. Communication mediums are developing quickly, and we tried to find out how they change people’s lives. As new forms and digital channels for...

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Categories: Info