With NFON it's always a good call.

Set yourself up for the future of working.

Your entire team connected, no matter from where they are working.

Call Green
One Connection. From any Location.
Safe & Sound

More than just making phone calls.

Click & Call.

Easy set up, intuitive dashboards across all devices. 



Connect for ease.

Connect and synchronise with your trusted tools.

A Microsoft Teams* dream.

No need for 2 systems - our Cloudya can sit in your teams dashboard for maximum convenience 

Know your numbers.

Check your team performance in real-time to enable maximum efficiencies

Use Cloudya the way you like.

Anywhere, anytime.

Cloudya allows teams to work seamlessly from any location and on any device, keeping employees connected through a single number and inbox.

Whether in the office, at home, or on the go, team members can access voice, video, and messaging functions without needing complex setups or physical infrastructure, making it ideal for modern hybrid work environments.

Always a happy call.

Cloudya’s features, like call queues, CRM integration, and voicemail, help customer service teams manage high call volumes and streamline interactions.


With a unified communication platform, agents can handle inquiries more efficiently, access relevant customer information in real-time, and switch between devices as needed, resulting in better, more responsive customer service.

Keep it growing.

For businesses anticipating growth, Cloudya offers a flexible, scalable solution that easily adapts as teams expand.


New users can be added without additional hardware, and Cloudya’s user-friendly interface enables quick setup and management, helping businesses avoid costly infrastructure investments while ensuring reliable communication across all team members.

Testimonials

Transformative client experience.

"Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility."

Tobias Armleder

IT Lead, Demeter

“Since we switched to NFON, we can finally take calls wherever we are and from any device. The integrations with Microsoft Teams have made things a lot easier, and we can use the whole Microsoft Teams suite, with any client or partner - just being a click away at all times.”

Jeanne Beck,

Marketing Manager, Wefapress

Our biggest challenge is to stay connected at all times. That’s why telephony is a key priority for us. NFON offered us a cloud communication platform that can cover all our needs. Thanks to Cloudya’s seamless integration with Microsoft Teams, we can now make calls directly from the app and benefit from streamlined workflows and insightful reporting with Nmonitoring Queues.”

Fritz Pschormeir

Head of IT Infrastructure, financial.com

““I would recommend NFON without reservation – I just plug in a new device, and it works.”

Dominic Muskulus

Head of IT

Connect for success

Cloudya is in sync with your existing software tools.

Numerous integration options make Cloudya a real all-rounder and add advanced customer service functions to your business software, for productivity on a new level.



Frequently Asked Questions.

What is Cloudya?

Cloudya is NFON's smart business communication platform that helps make your workflow smart. It has several functions, including cloud telephony.

What are the advantages of a cloud telephone system?

Cloudya, our smart communication platform, uses the Internet to make and receive calls. With NFON you eliminate the telephone system hardware, the telephone connection and the maintainer. The system is flexible, scalable and simple to administer.

What technology does the cloud telephone system use?

The base technology is called hosted PBX, often called IP Centrex. Both refer to the same concept: the telephone system is not installed at the company site but at an external data centre, and can be accessed anywhere using the Internet.

How secure is Cloudya?

The telephone system is operated over the Internet. The system itself is located at the NFON data centre – it has a resilient set up failover at geographically separated servers. All services are guaranteed.

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