Zero friction. Total connectivity

Connect NFON to the tools you already use.

Integrate NFON with your existing systems and expand your platform with the specialised capabilities you need most.

Elevate your communications.

Two ways to power up your communications.

Tailor your setup to match exactly how your business operates. Link NFON directly with your existing software suite, or activate our native extensions to add powerful new capabilities instantly.

Integrations.

Connect NFON deeply into the tools you use, with 300+ integrations capabilities like Microsoft Teams, Salesforce, other core CRM, ERP platforms and key applications.

Add-ons.

Activate specialised, built-in NFON features on demand to instantly optimise your call routing, monitoring, hospitality offering and compliance.

CONNECTED BUSINESS COMMUNICATIONS

Integrations.

The best customer experiences happen when every system works together. Connect NFON with your existing tools to keep conversations, customer data, and workflows flowing seamlessly.

Microsoft Teams Integration.

Make and receive external crystal-clear calls directly inside Microsoft Teams.

CRM Integrations.

Sync customer records and interaction history automatically on every call.

Analytics 365.

Unlock the full potential of Microsoft Teams with Analytics 365.

Blue icons connected by lines: a phone at the center, with a person, a chart, and a gear symbol branching out, symbolizing NFON's ease of configuration.

NFON APIs.

Build custom communications workflows tailored to your company rules.

Intelligent, seamless business communications.

Add-ons.

Every business works differently. Add specialised capabilities that help your teams stay productive, compliant, and in control as your needs evolve.

Queue Monitoring.

Track queues, agents, and service levels in real time.

Softphone Pro.

Manage high call volumes through an advanced browser-based operator console.

Hospitality Services Suite.

Connect guest communications directly with hotel management systems.

Compliant Call Recording.

Record and securely store calls with GDPR-compliant retention.

^{*Microsoft Teams is a trademark of the Microsoft group of companies.}