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On busy workdays, notes from one-to-one calls go missing, decisions get forgotten, tasks stay undone, and teams waste time chasing information. Manual note-taking slows everything down—and when users need help, support can be hard to find. AI Essentials fixes that: a smarter way to handle post-call work and user support in one go, fully integrated into NFON Cloud Telephony and built with data sovereignty and GDPR compliance in mind.
What AI Essentials Delivers
- Call Transcription – Automatic, searchable transcripts for your 1:1 calls.
- Call Summarisation – Structured summaries that highlight key takeaways and decisions.
- Action Items – Tasks and responsibilities identified and listed automatically.
- Unlimited Voicemail Transcription – No time limits; every voicemail becomes searchable text.
- Nia in App Suite & Admin Portal – Real-time, context-based help with settings, questions, and support—right where you work.
Why Teams Love It
- Stay focused on the conversation—not on taking notes.
- Instant outputs after every call: summaries and tasks ready to share and act on.
- Faster follow-ups with searchable transcripts and voicemails, available anytime.
- Help on demand from Nia, directly in your workflow.
Privacy & Compliance by Design
All data is processed securely in Germany with full GDPR compliance. Transcription happens only with consent, so privacy is protected from the start.
The Bottom Line
AI Essentials turns every call into clear outcomes—less admin, fewer missed details, and more momentum for your team.
