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Digital Workplace & Remote Work
A Day in the Life of the Office Worker
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AI & Automation in Communication
Fixing the admin gap in healthcare communication.
Every family has lived it: the moments that test patience, trust, and communication all at once. Not the medical emergencies — but everything around t
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AI & Automation in Communication
The Drop-off Point: What happens between "I'm interested" and "No one picked up"
Every business has lived through it: that critical moment when a customer wants to get in touch, to buy, to ask, to connect… and no one answers. It’s
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AI & Automation in Communication
Insights from NFON’s own journey and advisory experience in AI-driven business communication
At the CIO Summit , the invite-only technology leadership track at Bits & Pretzels 2025 , one of Europe’s leading events for tech founders, corporat
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AI & Automation in Communication
How AI is Reshaping Business Communications — and What Leaders Really Think
The findings paint a picture of cautious confidence , growing maturity , and a workforce eager for both efficiency and human nuance in how busines
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AI & Automation in Communication
AI in Business: Cutting Costs or Cutting Corners? The Real Cost of Replacing Human Roles with Artificial Intelligence
Introduction: The AI Dilemma
In the face of rising operational costs, many businesses are turning to Artificial Intelligence (AI) to streamline thei
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Security & Compliance
The 6 Need-to-Knows of FCA Compliant Call Recording
For organisations working within the financial markets, changing regulations are a constant challenge.
And as more businesses recentre themselves a