Connecting people, empowering dialogue.

Because communication should be easy - discover reliable and secure solutions for your business, with and without AI.

Small businesses to large enterprises.

Our products and solutions are flexible to tailor your needs.

Cloud based solutions.

Only pay what you need.

Our predictable and transparent pricing structure will always keep all cards on the table.

Always on, always secure.

Our fully georedundant architecture with end-to-end data security guarantees a system uptime of 99.9% - so that you are always available for your customers.




More than 54,000 customers using NFON and botario products.

FInd out what our customers think about nfon.

Transformative client experience.

"Thanks to NFON, we have revolutionized our internal communication and elevated our customer service experience. Our workflows are now faster, clearer, and more efficient—empowering us to deliver excellence every day."

Jens Quader,

Managing Director, QL-IT Lösungen GmbH

"When NFON introduced us to their new AI features with botario, we knew immediately that this was the solution we wanted to build on and make available to our customers. Our solution is a close collaboration to create something customised for our customers that can also be connected to existing systems."

Alex Zach

Founder bytesquad

"Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility."

Tobias Armleder

IT Lead, Demeter

“Since we switched to NFON, we can finally take calls wherever we are and from any device. The integrations with Microsoft Teams have made things a lot easier, and we can use the whole Microsoft Teams suite, with any client or partner - just being a click away at all times.”

Jeanne Beck,

Marketing Manager, Wefapress

‘After many pitches from various manufacturers, we decided in favour of an innovative collaboration with botario and have never looked after this decision.’

Jan,

Projektmanager KI bei Cewe

"botario is an outstanding chatbot platform, easy to use and with helpful functions. In addition, the botario team is super responsive and competent."

René Fergen,

CEO von JUPUS

“We save a lot of costs now that we have switched to NFON."

Make-A-Wish Foundation

Smarter Customer Communication, Powered by AI

QL-IT streamlines business processes and enhances customer experience with AI-powered voicebot solution, using NFON and botario technology to automate call handling, boost response times, and streamline service — securely and at scale.

Our product portfolio in a nutshell.

BUSINESS TELEPHONY

Cloud Telephony & SIP Trunking

Transform your business communication. Whether it's cloud telephony system or SIP trunk, our solutions offer AI-powered call control, flexible scalability, real-time insights, and maximum reliability.

Intelligent Assistant

Nia & botario

Empower your business with intelligent support and AI-driven automation, streamlining workflows, scaling service, and transforming communication across all channels.

Customer Engagement

Contact Center

Great conversations start here. Elevate customer care with a seamless, AI-powered omnichannel experience, connecting where it matters most. Smarter service, happier customers, smoother operations.

AI for seamless business communications

NFON Intelligent Assistant powers smarter communication across every channel — voice, chat, and contact center — with AI designed for real business impact.
From automating routine workflows to delivering real-time customer insights, we help you work faster, serve better, and grow stronger — securely and seamlessly.

Where AI makes every interaction smarter

Smarter Calls. Seamless Workflows.

Boost every call with AI-driven features like smart call routing, voicemail-to-text, and automated insights — for faster service, smarter workflows, and better decisions.

Your Virtual Team, Always On.

Automate conversations effortlessly with multilingual chatbots and voicebots, powered by AI — streamline FAQs, schedule tasks, and deliver instant, 24/7 customer support.

Next-Gen Customer Experience with AI.

Transform customer service with AI: smart routing, real-time analytics, agent assistance, and faster resolution times — all fully integrated and GDPR-compliant.

Built for business. Powered by AI. Trusted in Europe.

NFON is transforming business communications through AI—intelligently, securely, and simply. We combine European trust and compliance with cutting-edge, intuitive technology to power communication that works smarter.


Whether you're a dynamic startup or a global enterprise, our mission is clear: empower you to connect faster, collaborate smarter, and transform your communications with AI — all without added complexity.


Enhance your teams with intelligent automation, elevate every customer interaction, and unlock real-time insights — effortlessly and at scale.


Welcome to the future of business communications.

Connect what belongs together!

NFON offers over 300 integrations and APIs to essential systems for your business. Leverage our cloud-based telephone system to seamlessly integrate your business processes with CRM, ERP, and other key applications. Optimize your corporate communication with NFON - your partner for modern cloud telephony and unified communications.

NFON is committed to...

Maximum Security for Your Data

At NFON, we are committed to the highest security standards. Our cloud security architecture has been thoroughly reviewed by the Federal Office for Information Security (BSI) and awarded the C5 certificate. Protecting your data is our top priority.


GDPR Compliant and Privacy-Focused

We ensure GDPR compliance and place great importance on your privacy. Every interaction with our services is secure and fully protected, allowing you to rely on your business communications with confidence.



Local Support, Exceptional Experience

Our native-speaking support and service teams in local markets are always ready to provide you with an outstanding customer experience. With NFON, you benefit from first-class service and reliable support tailored to your specific needs.


Setting up is this easy.

Tailored Solutions for Your Communication Needs

Our team of experts develops strategic solutions tailored precisely to your individual requirements. We handle everything from number porting to hardware setup, allowing you to focus on what truly matters.


Easy Configuration Through Intuitive Web Portals

Configure your telephone system effortlessly through our user-friendly web portals. With our plug-and-play technology, no technician is required, saving you time and resources.


Dedicated Support for Your Inquiries

Our dedicated service team is always available to answer your questions and assist you in optimizing your communication solutions. With NFON, you not only receive top-notch technology but also exceptional service.

Cybersecurity

C5 Attestation.

C5 attestation is a catalogue of criteria from the German Federal Office for Information Security (BSI) that evaluates the security architecture of a cloud provider.

Thanks to extensive security measures, NFON has received a C5 attestation (Type 1). Thereby, it’s establishing itself as an ideal partner for security-sensitive customers who are active in areas such as research & development, the public sector, or the financial and healthcare industries.

Ready to make every call a great one?