The cloud telephone system for easy business communication

Discover a reliable and secure solution that helps make your communication workflow smart and provides a unique user experience.

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Over 50,000 clients put their trust in NFON

Operator

NFON's new integration

Operator Connect for Microsoft Teams

With our new integration, you can easily integrate external calling and audio conferencing into Microsoft Teams. We provide a rock-solid PSTN connection and essential telephony features, using a SIP Trunk for inbound and outbound calling.

Get Operator Connect for Microsoft Teams today to start saving time and money!

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Customise your communication experience

  • Business Communications
  • Integrations
  • Customer Contact
  • Enablement
Business Communications

Cut costs. And cables.

Discover easy voice calls , video, and screen sharing via cloud-based business phone systems. No matter where you are or what device you use.

Cloudya (Cloud Telephony)

is a complete unified communications platform from the cloud, with must-have features like voicemail, call queues, video, and CRM connect.
Integrations

All the magic in one cloud.

Integrate NFON into your existing CRM systems and collaboration tools to enhance your customers’ experiences.

CRM Connect

combines Cloudya with over 300 different CRM platforms.

NCTI

brings all systems together and gives you maximum freedom in choosing your preferred communication devices and environments.

NFON Integration for Microsoft Teams*

promotes more efficient collaboration by allowing seamless internal and external communication all within the familiar Microsoft Teams* environment.

Customer Contact

Upgrade your customer experience

Learn more about which NFON customer contact solutions can help you give your customers a best-in-class experience.

Nmonitoring Queues

gives you in-depth insights into performance which offering fully customisable wallboards and up to 180 built-in performance KPIs.

Contact Center Hub

is our omni-channel contact centre. Ideal for small business and hybrid working enhances user and customer experience, increases efficiency and insight into consumer behaviour.

Noperatorpanel

provides a professional voice reception panel and helps your front desk easily manage internal and external calls.

Nhospitality

is tailored to the needs of the hospitality industry, connecting teams across different locations to enable efficient use and management of resources.

Neorecording

is a voice recording and analytics solution for Cloudya. It protects businesses from liability risks and incurring penalties from regulatory compliance.

Enablement

Connect your telephone system to the cloud

Enjoy all the benefits of cloud telephony without having to completely replace your current infrastructure.

Nconnect Voice (SIP Trunk)

is a convenient way of transitioning to IP communications so you can enjoy greater flexibility, scalability and security with lower costs.

3 reasons you should switch to cloud telephony

Easy

Cloud telephony is easy to set up, fast to configure and smooth to integrate with existing communication infrastructure.

Cost efficient

Enjoy easy cloud communication with no hidden costs and no long-term commitment. You can upgrade Cloudya each month to suit to your needs.

Reliable

NFON has created a fully georedundant architecture with end-to-end data security, which guarantees a system uptime of 99.9% – so that you are always available for your customers.

Smartphone, Cloud | NFON
Rocket, Laptop | NFON
Shield, Tablet | NFON

Find the best solutions for your industry

Customer Support

With consumers becoming more demanding it's vital to be able to always provide an excellent customer experience and allow your customers to contact you their way. Find out how NFON's customer contact solutions help you increase customer retention and improve efficiency.

Retail

With digital innovation and over 70% of internet users shopping online the retail industry is constantly facing new challenges. Explore NFON's solution and see how it can help you improve customer satisfaction and loyalty.

Finance & Insurance

Security threats and government regulation are two key pressures on finance and insurance businesses, making it essential that they adopt best-of-breed communication solutions. Find out how NFON cloud telephony has raised the bar in terms of safety and reliability.

Protecting your data is in our DNA

We operate our services in full compliance with GDPR requirements.

And don't worry about data protection! To ensure compliance with regulations, we store data in georedundant data centers in Germany.

Not just safe, Germany safe | NFON
“Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility.”

Tobias Armleder, IT Lead, Demeter

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“Since we switched to NFON, we can finally take calls wherever we are and from any device. The integrations with Microsoft Teams have made things a lot easier, and we can use the whole Microsoft Teams suite, with any client or partner - just being a click away at all times.”

Jeanne Beck, Marketing Manager, Wefapress

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“We save a lot of costs now that we have switched to NFON.”

Make-A-Wish Foundation

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“The quality is very good and, most importantly, NFON offers a professional service.”

NOYEN

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“I would recommend NFON without reservation – I just plug in a new device, and it works.”

Foodist

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Let’s get started!

1. Let’s get connected

We will work with you to understand your specific needs, ensuring you get a solution customised to your exact requirements.

2. Relax while we do the magic

We take care of all the technical details – no need to worry about number porting or preparing hardware.

3. Configure your system

Plug and play and start the easy setup with Cloudya.

Frequently Asked Questions

  • What are the advantages of a cloud telephone system?

    Cloudya, our smart communication platform, uses the Internet to make and receive calls. With NFON you eliminate the telephone system hardware, the telephone connection and the maintainer. The system is flexible, scalable and simple to administer.

  • What technology does Cloudya use?

    The base technology is called hosted PBX, often called IP Centrex. Both refer to the same concept: the telephone system is not installed at the company site but at an external data center, and can be accessed anywhere using the Internet.

  • How secure is Cloudya?

    The telephone system is operated over the Internet. The system itself is located at the NFON data center – it has a resilient set up failover at geographically separated servers. All services are guaranteed.

  • How can I install Cloudya?

    You can download Cloudya using the following links:


    Desktop: Windows  |  MAC

    Mobile: Android (Google Play Store)  |  iOS (App Store)


    The steps for installation and configuration are listed in our manuals.


    It is also possible to use Cloudya on a web browser.

Any questions left? We have the answers.

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