The cloud telephone system for easy business communication

Discover a reliable and secure solution that helps make your communication workflow smart and provides a unique user experience.

Get a free trial

Over 50,000 clients put their trust in NFON

NFON's new integration:

Operator Connect for Microsoft Teams*

Integrate external calling and audio conferencing into Microsoft Teams* for simplified communications.

Customise your communication experience

  • Business Communications
  • Integrations
  • Customer Contact
  • Enablement
Business Communications

Cut costs. And cables.

Discover easy voice calls , video, and screen sharing via cloud-based business phone systems. No matter where you are or what device you use.

Cloudya (Cloud Telephony)

is a complete unified communications platform from the cloud, with must-have features like voicemail, call queues, video, and CRM connect.
Integrations

All the magic in one cloud.

Integrate NFON into your existing CRM systems and collaboration tools to enhance your customers’ experiences.

CRM Connect

combines Cloudya with over 200 different CRM platforms.

NCTI

brings all systems together and gives you maximum freedom in choosing your preferred communication devices and environments.

NFON Integration for Microsoft Teams*

promotes more efficient collaboration by allowing seamless internal and external communication all within the familiar Microsoft Teams* environment.

Customer Contact

Upgrade your customer experience

Learn more about which NFON customer contact solutions can help you give your customers a best-in-class experience.

Nmonitoring Queues

gives you in-depth insights into performance which offering fully customisable wallboards and up to 180 built-in performance KPIs.

Contact Center Hub

is our omni-channel contact centre. Ideal for small business and hybrid working enhances user and customer experience, increases efficiency and insight into consumer behaviour.

Noperatorpanel

provides a professional voice reception panel and helps your front desk easily manage internal and external calls.

Nhospitality

is tailored to the needs of the hospitality industry, connecting teams across different locations to enable efficient use and management of resources.

Neorecording

is a voice recording and analytics solution for Cloudya. It protects businesses from liability risks and incurring penalties from regulatory compliance.

Enablement

Connect your telephone system to the cloud

Enjoy all the benefits of cloud telephony without having to completely replace your current infrastructure.

Nconnect Voice (SIP Trunk)

is a convenient way of transitioning to IP communications so you can enjoy greater flexibility, scalability and security with lower costs.

3 reasons you should switch to cloud telephony

Easy

Cloud telephony is easy to set up, fast to configure and smooth to integrate with existing communication infrastructure.

Cost efficient

Enjoy easy cloud communication with no hidden costs and no long-term commitment. You can upgrade Cloudya each month to suit to your needs.

Reliable

NFON has created a fully georedundant architecture with end-to-end data security, which guarantees a system uptime of 99.9% – so that you are always available for your customers.

Smartphone, Cloud | NFON
Rocket, Laptop | NFON
Shield, Tablet | NFON

Find the best solutions for your industry

Customer Support

With consumers becoming more demanding it's vital to be able to always provide an excellent customer experience and allow your customers to contact you their way. Find out how NFON's customer contact solutions help you increase customer retention and improve efficiency.

Retail

With digital innovation and over 70% of internet users shopping online the retail industry is constantly facing new challenges. Explore NFON's solution and see how it can help you improve customer satisfaction and loyalty.

Finance & Insurance

Security threats and government regulation are two key pressures on finance and insurance businesses, making it essential that they adopt best-of-breed communication solutions. Find out how NFON cloud telephony has raised the bar in terms of safety and reliability.

Protecting your data is in our DNA

We operate our services in full compliance with GDPR requirements.

And don't worry about data protection! To ensure compliance with regulations, we store data in georedundant data centers in Germany.

Not just safe, Germany safe | NFON
“Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility.”

Tobias Armleder, IT Lead, Demeter

Full story
“Since we switched to NFON, we can finally take calls wherever we are and from any device. The integrations with Microsoft Teams have made things a lot easier, and we can use the whole Microsoft Teams suite, with any client or partner - just being a click away at all times.”

Jeanne Beck, Marketing Manager, Wefapress

Read full story
“We save a lot of costs now that we have switched to NFON.”

Make-A-Wish Foundation

Read Full Story
“The quality is very good and, most importantly, NFON offers a professional service.”

NOYEN

Read Full Story
“I would recommend NFON without reservation – I just plug in a new device, and it works.”

Foodist

Read Full Story

Let’s get started!

1. Let’s get connected

We will work with you to understand your specific needs, ensuring you get a solution customised to your exact requirements.

2. Relax while we do the magic

We take care of all the technical details – no need to worry about number porting or preparing hardware.

3. Configure your system

Plug and play and start the easy setup with Cloudya.

Frequently Asked Questions

  • What are the advantages of a cloud telephone system?

    Cloudya, our smart communication platform, uses the Internet to make and receive calls. With NFON you eliminate the telephone system hardware, the telephone connection and the maintainer. The system is flexible, scalable and simple to administer.

  • What technology does Cloudya use?

    The base technology is called hosted PBX, often called IP Centrex. Both refer to the same concept: the telephone system is not installed at the company site but at an external data center, and can be accessed anywhere using the Internet.

  • How secure is Cloudya?

    The telephone system is operated over the Internet. The system itself is located at the NFON data center – it has a resilient set up failover at geographically separated servers. All services are guaranteed.

  • How can I install Cloudya?

    You can download Cloudya using the following links:


    Desktop: Windows  |  MAC

    Mobile: Android (Google Play Store)  |  iOS (App Store)


    The steps for installation and configuration are listed in our manuals.


    It is also possible to use Cloudya on a web browser.

Any questions left? We have the answers.

Discover more

Cloudya | NFON
Post

Business Communication: What it Means, Why it Matters & More

The ability to effectively and efficiently share information from within your business has a significant impact on several areas of business performance. Here…

Read full story
Cloudya | NFON
Post

Seven Reasons Why You Need a Professional Contact Center

A growing number of businesses of all types and sizes have recognized the importance of customer satisfaction and rely on professional contact center solutions…

Read full story
Cloud communication for business | NFON
Post

The Importance of Technology in Customer Service

Without the right technology, excellent customer service is not possible. Find out about the ways that technology is of paramount importance to customer…

Read full story