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The Softphone for professional call handling.
Softphone Pro is a powerful desktop softphone for businesses that manage high volumes of calls and require seamless system integration. As an add-on to the NFON Cloud Telephony platform, it delivers a modern, intuitive user interface, a built-in operator panel, and advanced CRM integration – making it the ideal softphone solution for receptionists, administrative teams, and customer service environments.
Built for demanding communication roles.
Softphone Pro complements NFON Cloud Telephony wherever greater visibility and control are required – such as at front desks, in administrative roles, or in support teams. Whether handling high call volumes, integrating with CRMs via TAPI, or operating within Terminal Server environments, Softphone Pro is the right addition to your NFON Cloud Telephony.
Discover the main benefits.
Softphone Pro is designed for roles where quick reactions, visibility, and system integration are essential – to help make calling easier, smarter, and more efficient.
See more, act faster.
The operator panel with split view and BLF gives real-time visibility into active calls and colleague availability.
Perfectly integrated into your systems.
TAPI, LDAP, Outlook, and Google sync ensure seamless integration with your existing IT environment.
Cloud-based and flexible.
No local installation or hardware required. Softphone Pro runs entirely in the cloud.
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Simplify call handling – every day.
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Stay on top of every call.
Active and held calls, BLF-based presence, call queues, and drag & drop transfers – all in one panel.
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No interruptions.
A customisable floating bar stays visible while you work in other apps, keeping your call status in sight at all times.
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Your most important contacts at your fingertips.
Sync with Outlook, Google, or LDAP – including favourites and filtered views – for fast, informed call handling.
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Optimised for larger, more structured IT environments.
Softphone Pro is fully compatible with Terminal Server and designed for multi-user installations – perfect for centralised rollouts.
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