Duty to inform

We at NFON AG take data protection very seriously. In order to protect your personal data, which may be collected when you visit our website or which you transfer to us, our procedures are in accordance with the applicable legal data protection provisions.

Machtlfinger Str. 7
81379 München,
is responsible for operating this website

It is the duty of NFON AG to appoint a Data Protection Officer and we have complied with this requirement. You may contact our Data Protection Officer:

Julius Bloch
Machtlfinger Str. 7
81379 München

We process your personal data solely for the purposes of technical provision of this site, for purposes of analysis of user behaviour or to connect to social media. Any other type of processing whatsoever shall be advertised to you prior to processing and we will have to obtain your consent to it.

The processing therefore relies on the following legal principles: Article 6 (1) points (a), (b) and (f) GDPR.

For this purpose we transfer your processed data to the following recipients:

CategoryPurposeTransfer to a third country
digital agencyoperator of the websiteno
supplier of analysis toolsusage analysisyes, USA
advertising agencydevelopment, design and marketingno
CRM ToolMarketingno
social mediaMarketingyes, USA

If your personal data are transferred to recipients other than those specified, you will be notified thereof and we have to obtain your consent. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured.
The principles of data protection are definitive for NFON AG. For this reason the storage periods are determined according to their necessity and are implemented accordingly.
As a data subject, whose personal data are processed, you have at all times the following rights:

  • right to access
  • right to rectification
  • right to erasure
  • right to restriction of data processing
  • right to data portability
  • right to object, in particular in the case of processing pursuant to Article 6 (1) points (a) and (f) GDPR.
  • right to lodge a complaint with a supervisory authority

If you wish to exercise these rights, please write informally to the contact address provided. If you wish to make use of your right to object, the processing of your data up to the time of your objection remains unaffected.
Further information on the processing of your data is available in the Privacy Statement (link).

Consent – Tracking

With the confirmation you are giving your consent that NFON AG may transfer and process your data for the purposes of analysis by a variety of service providers and by installing cookies. Analysis purposes include both the evaluation of visits to the website, https://www.nfon.com and also the transfer of the data to third party suppliers, such as Xing, Facebook and YouTube, by means of integrating plug-ins. For these purposes the data are transferred to third countries and insofar as this is possible, they are transferred only in anonymised form. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured. You have the right at any time to withdraw this consent; however data processed up until the date of the withdrawal remain unaffected.

FAQs, glossary, whitepapers, webinars. Everything you could want to know.

Discover the world of cloud telephone systems.

Webinars – just ask!

We use webinars to help users and those interested in the technology learn more about the benefits of the cloud based telephone systems and the functions of the NFON Cloud Telephone System.

  • What options does a cloud telephone system have to offer?
  • What benefits and features does the NFON Cloud Telephone System offer?
  • How do I get the most out of my NFON Cloud Telephone System?

Webinars allow you to ask our experts questions about these and any other topics – they’ll certainly have the right answer for you.

Whitepaper and Studies – when you want the details

  • What requirements does business telephony have to meet today and tomorrow?
  • What do IT officers in the UK think of cloud computing and cloud telephony?
  • What new possibilities does a cloud telephone system provide for businesses – and just how?
  • How can employees use their private smartphones meaningfully and safely?

Find answers to these and other questions in our whitepapers.

Glossary - the most important terms of Cloud Telephony

What is behind technical terms like "Fixed-mobile Convergence" or "Call Center Monitoring" or behind abbreviations such as "VoIP", "CTI" oder "AES"?

In our glossary you will find explanations and detailed descriptions of the technologies that are playing an important role in cloud telephony - easy to understand in simple terms.

FAQ – frequently asked questions

  • What technology is the NFON Cloud Telephone System based on?
  • How secure is the NFON Cloud Telephone System?
  • Can I also use my PC or smartphone as an extension?
  • How do I connect my analogue devices to the NFON Cloud Telephone System?

We have compiled a series of questions we are frequently asked in our FAQ section – and of course the respective answers.