• Multi Number: possibility to have several different inbound numbers per IVR
• Any number of voice dialogues per system Individual announcements
• Single-digit IVR: up to 13 options per dialogue level (0...9, *, # and time-out)
• Any system target available per selection (groups, queues, IVR, extensions, etc.)
• Multi-digit IVR’s allow to select a target by entering multi-digit numbers (e. g. “123“)
• Company directory: possibility that at entering a number in the multi-digit voice response, this number is interpreted as direct extension dialling and the caller is forwarded according to the selected extension