No hardware. No software. All the possibilities.
Cloudya, the cloud telephone system from NFON, is extended with Ncontactcenter, a complete contact center with a variety of innovative functions that enables digital, effective and transparent multichannel communication processes via your web browser. Our integrated, proven solution offers maximum flexibility and future-proofing without the need to invest in hardware and inconvenient software installation.
- Web-based, multi-channel contact center with WhatsApp, email and more
- ACD, IVR, Dialer, CTI, recording / reporting
- CRM connector via RESTful web services, ticketing and BSS system integration