Performance monitoring and reporting for call centres.
Nmonitoring Queues gives you a comprehensive overview of the performance of your service teams and your campaigns. Customisable wallboards and up to 180 KPIs additionally enable you to improve your performance, recognise optimisation potential in the team and provide your customers with an even better service.
- Efficient real-time monitoring
- Customisable wallboards for quick performance analysis
- Developed especially for small and medium-sized enterprises