Transform the way your company communicates.

Simplify communication, boost productivity, and stay scalable with our modern telephony solutions - with and without AI.

The foundation of modern business communication.

Experience flexibility and cost-efficiency to your existing telephony setup.

The future of business communications.

Embrace a fully cloud-based communication environment, now even smarter with AI-powered features like voicemail-to-text transcription.

Only pay what you need.

Our predictable and transparent pricing structure will always keep all cards on the table.

Always on, always secure.

Our fully georedundant architecture with end-to-end data security guarantees a system uptime of 99.9% - so that you are always available for your customers.








More than 54,000 customers use NFON and botario products.

Intelligent Assistance

Enrich your telephony suite with AI.

Chatbot

Build sophisticated chatbot dialogues quickly with an intuitive drag-and-drop platform. Leverage AI-driven language models to effortlessly address complex customer interactions.

Voicebot

Empower your chatbot with advanced natural language capabilities. Transform ordinary conversations into exceptional experiences and significantly enhance customer satisfaction.

Livechat

Elevate your customer service experience with seamless agent transitions. Utilize cutting-edge features like real-time translations, video chats, and collaborative browsing for unparalleled support.

Build your business telephony suite

Flexibility starts here.

SIP Trunk

Connect your global VoIP system on a private network with our NFON SIP Trunk.

Call, Meet, Work.

Cloud Telephony

Call and communicate from anywhere with our Softphones or via Microsoft Teams* Integration.

AI for Cloud Telephony

Discover Nia

Boost every call with AI-driven features like smart call routing, voicemail-to-text, and automated insights.

Cloud telephony add-on

For an excellent guest experience.

NFON Hospitality is a specialized solution for hotels that manages guest extensions, billing, and messaging seamlessly.

Cloud Telephony add-on.

Observe and manage.

With NFON Call Queue Analytics you gain real-time visibility into call queues and agent performance to optimize customer interactions.

Cloud Telephony add-on.

Keep a record.

From simple call recording to compliance capabilities with AI feature set. Our Call Recording offering securely captures and stores interactions.

Connect what belongs together!

NFON offers over 300 integrations and APIs to essential systems for your business. Leverage our cloud-based telephone system to seamlessly integrate your business processes with CRM, ERP, and other key applications. Optimize your corporate communication with NFON - your partner for modern cloud telephony and unified communications.

FInd out what our customers think about nfon.

Transformative client experience.

"Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility."

Tobias Armleder

IT Lead, Demeter

“Since we switched to NFON, we can finally take calls wherever we are and from any device. The integrations with Microsoft Teams have made things a lot easier, and we can use the whole Microsoft Teams suite, with any client or partner - just being a click away at all times.”

Jeanne Beck,

Marketing Manager, Wefapress

‘After many pitches from various manufacturers, we decided in favour of an innovative collaboration with botario and have never looked after this decision.’

Jan,

Projektmanager KI bei Cewe

“We save a lot of costs now that we have switched to NFON."

Make-A-Wish Foundation

"botario is an outstanding chatbot platform, easy to use and with helpful functions. In addition, the botario team is super responsive and competent."

René Fergen,

CEO von JUPUS

NFON is committed to...

Maximum Security for Your Data

At NFON, we are committed to the highest security standards. Our cloud security architecture has been thoroughly reviewed by the Federal Office for Information Security (BSI) and awarded the C5 certificate. Protecting your data is our top priority.


GDPR Compliant and Privacy-Focused

We ensure GDPR compliance and place great importance on your privacy. Every interaction with our services is secure and fully protected, allowing you to rely on your business communications with confidence.



Local Support, Exceptional Experience

Our native-speaking support and service teams in local markets are always ready to provide you with an outstanding customer experience. With NFON, you benefit from first-class service and reliable support tailored to your specific needs.


Ready to make every call a great one?