C. Setup
Jump to:
Certified Vendors
Nconnect Voice has been certified by the following vendors to operate on their on-premise PBX systems. Certified resellers of these vendors will get documentation and support for the Nconnect Voice setup directly from the vendor.
| Vendor | System | Certified since |
| Agfeo | AS systems with a LAN module | v2.400.92t |
| Agfeo | ES systems | 1.12e |
| Auerswald | COMpact 4000, 5000, 5000R, 5200, 5200R, 5500R | 6.8 |
| Auerswald | COMmander 6000-series | 6.8 |
| Bintec Elmeg | be.IP plus | 10.2.2 |
| Panasonic | KX-NS series | 4.x |
| Panasonic | KX-NSX series | 2.x |
| Unify | Openscape Business | V2R3.1 |
| Grandstream | UCM6510, UCM6200, UCM6100 series | 1.0.13.14 |
Other Vendors
Nconnect Voice is based on open technologies and implemented according to industry standards. On certified systems, the vendor provides a reference configuration and usually also a template within the software itself which will configure the system according to the Nconnect Voice specifications. On other systems, the configuration has to be done manually by the customer or partner. Proper operation of the Nconnect Voice on non certified systems is very likely but cannot be guaranteed by NFON since this is subject to the capabilities of the 3rd party system involved.
From experience, if the Nconnect Voice registers properly and incoming and outgoing calls can take place according to the examples, there is no further challenge for normal operation later on. In order to make sure that the initial setup works, NFON advises the customer or partner to test the following call scenarios after a successful registration:
1The customer must have the right to signal caller information (phone number) according to national law
2Calls to emergency numbers for testing purposed have to be made according to national law
| Incoming | Test |
| Incoming call to first DDI | The call rings on the corresponding extension, shows caller information |
| Incoming call to any other DDI | The call rings on the corresponding extension, shows caller information |
| Incoming call with suppressed caller information | The call rings on the corresponding extension, shows no caller information (Anonymous) |
| Answer an incoming call, press hold, then resume | The caller gets music on hold playback when on hold |
| Answer an incoming call and press any numbers | The caller and callee can hear the dial tones from the remote party |
| Forward to an remote number (eg. mobile number) | The call rings on the corresponding remote number (two concurrent channels required) |
| Outgoing | |
| Outgoing call from the first extensions (DDI) | The call rings on the corresponding target, shows caller information for the first DDI |
| Outgoing call from any other extension | The call rings on the corresponding target, shows caller information for the first DDI |
| Outgoing call to local number | The call rings on the corresponding target, shows caller information for the corresponding DDI |
| Outgoing call to national number | The call rings on the corresponding target, shows caller information for the corresponding DDI |
| Outgoing call to international number | The call rings on the corresponding target, shows caller information for the corresponding DDI |
| Outgoing call with suppressed caller information (CLIR) | The call rings on the corresponding target, shows no caller information (Anonymous) |
| Special scenarios | |
| Outgoing call with CLIP no screening ("no screening" enabled) | The call rings on the corresponding target, shows the desired caller information1 |
| Outgoing call to emergency number | The call is answered by the proper authority2 |
| Fax incoming & outgoing | The fax is received on the other end |
