An employee needs to call attention to his situation. His call for help needs to be communicated to a group of employees.
- The employee presses the help key on the telephone. It activates the local microphone and initiates a conference.
⇒ A predefined voice message will automatically be transmitted to a predefined group of people.
Example: "The late shift has sent a silent call for help. This automatic group call connects you into a conference with other participants in order to coordinate next steps. You can now listen to the late shift employee's telephone, yet its speaker will be muted for security reasons."
The transmitted voice message has not to be acknowledged by the recipient. In case the ringing of the telephone will be ignored, the system will try to get another participant into the conference. The conference participants can communicate with each other and can listen to the late shift employee's telephone microphone. The speaker of that telephone is muted in order to keep the help call unnoticed.
Operation site: unlimited