A. General information
The Patton Multiport-ATA (Analogue Telephone Adapter) connects analogue devices to IP-based data networks. It is excellently suited for integrating analogue fax machines (T.38). Of course it can also be used to integrate analogue telephones or door openers, which then establish a connection to the NFON telephone system.
The Patton ATA converts voice traffic into data packets for transmission via your IP network. Thanks to the international standards for voice- and data networks, the Patton ATA ensures reliable operation.
The following Patton models are available:
» Patton SN 4112s (up to 2 analogue devices)
» Patton SN 4114 (up to 4 analogue devices)
» Patton SN 4118 (up to 8 analogue devices)
» Patton SN 4316* (up to 16 analogue devices)
» Patton SN 4324* (up to 24 analogue devices)
» Patton SN 4332* (up to 32 analogue devices)
» Patton SN 4412* (up to 12 analogue devices)
» Patton SN 4416* (up to 16 analogue devices)
» Patton SN 4424* (up to 24 analogue devices)
» Patton SN 4432* (up to 32 analogue devices)
The following connection cables are available for Patton models:
- Patton SN 41xx models are connected with a standard patch cable (RJ45)
- Patton SN 44xx models require a separate connection cable
You can choose between 2 “general” cable types with the following cable heads for the 12, 16 and 24 port Patton:
- Patton connection cable 50 PIN TELCO on 50 PIN TELCO
- Patton connection cable 50 PIN TELCO on open end
You can choose between 2 different cable types with the following cable heads for the 12 and 16 port Patton:
- Patton connection cable 50 PIN TELCO on RJ45
- Patton connection cable 50 PIN TELCO on RJ11
You can choose between 2 different cable types with the following cable heads for the 24 port Patton:
- Patton connection cable 50 PIN TELCO on RJ45
- Patton connection cable 50 PIN TELCO on RJ11
The 32 port Patton requires the following connection cable, which must be ordered separately:
- Patton connection cable 64 PIN TELCO to open end
Connection cables are not included in the standard delivery of Patton devices and must be ordered separately!
NFON auto-provisioning only works with Patton devices purchased from NFON. NFON installs the respective firmware onto the devices to support this function.
Multiport Patton devices are billed per activated port at device prices. You can activate and deactivate the desired number of ports via the service site. Only enabled/activated ports are billed.
Please also note that there are specific network requirements, to ensure the smooth communication with the nfon telephone system.For more information on network requirements/configuration, please refer to the “Plug & Play leaflet”.
Many multifunction devices and modern fax devices are capable of various settings for specific transmission standards that might disturb the adapter. Trying to send a fax, the device will give an error message which varies depending on the device model and producer.
Note that a fax number dialed needs an prefix number (e.g. 9 for UK).
Furthermore, deactivate the following settings:
- Deactivate V.34
- Set the maximum bit rate to 9600 bps (alternatively marked as 9.6k)
- Deactivate the function "Use on extension.
- Decativate automatic telephone ringtone
- Deactivate automatic prefix number
- Enable port range 4000-4999 in your firewall
Check in the manual of your fax device, if the above mentioned settings are applicable for your fax and how to configure the settings. In case of doubt, ask the producer directly. Many manufacturers provide the configuration details on their website in the FAQ or Troubleshooting section. Pay attention to any note concerning sending faxes via VoIP.
It is fundamentally necessary to set the maximum bitrate to 9600 in the administration portal!
