TC systems

TC systems, or telecommunications systems, are switching systems that connect several telecommunications devices, such as phones, fax machines or answering machines, to each other and to the public telephone network. Other names for TC systems include telephone systems, private branch exchanges or switchboards. In international parlance, the term PBX (Private Branch Exchange) is most often used. Thanks to TC systems, connected phones can make internal calls free of charge, or be connected to the public telephone network by means of an exchange line. Outside lines, which usually come with a fee, can be used more efficiently, since not every end device requires its own exchange line. Depending on the total number of exchange lines that are available, a certain number of public phone calls can be made at the same time. Incoming calls can be forwarded automatically, depending on the system and configuration, either by means of a direct dial number to the appropriate extension, or manually by means of an attendant console.

IP telephone systems

Thanks to advances in technology and digitalisation, mechanical analogue systems have evolved into fully digitalised systems. Modern telephone systems use Voice over IP telephony (VoIP) and provide IP-based, analogue or digital connector ports for a wide range of devices. Devices can be connected to the TC system via a cable or by wireless means such as DECT or WiFi. Thanks to IP telephone systems, voice and data networks and their uses can merge to become one. 

Cloud telephone systems

Cloud telephone systems store the function of a telephone system in the network, and make local hardware for transmitting telephone conversations redundant. All that is required is a local internet connection with corresponding bandwidth. The maximum number of simultaneous conversations is, in theory, only dependent on the bandwidth of the particular internet connection. Users can access this system through a web browser and configure their requirements accordingly. A significant advantage of cloud systems is their flexible capacity for expansion. If you wish to connect additional locations or expand the capacity of the switchboard, this process is generally possible wholly through software, with no need for hardware at all.

Further information

Voice over IP

Was ist Voice over IP (VoIP)?

Voice over IP (VoIP) ist die gängigste Methode, um über das Internet zu telefonieren. Dies steht im klaren Gegensatz zur klassischen Telefonie, bei der die Kommunikation…

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DECT

Digital Enhanced Cordless Telecommunications, abreviado DECT, designa un estándar de transmisión inalámbrica de llamadas o también datos.

DECT se usa frecuentemente para la telefonía inalámbrica en…

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DECT over IP

DECT over IP, oft auch DECToIP abgekürzt, ist ein Verfahren, das es ermöglicht, die Vorteile der schnurlosen Telefonie über den DECT-Standard mit der IP-Technik und modernen IP-Netzen gemeinsam…

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Private Branch Exchange

Der Begriff Private Branch Exchange ist eine andere Bezeichnung für Telefonanlage oder Nebenstellenanlage. Er beschreibt ein Gerät, das eine bestimmte Anzahl an Kommunikationsendgeräten wie Telefone…

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Internet-Anschluss

Der Internetanschluss ermöglicht Computern, netzwerkfähigen Endgeräten oder ganzen Netzwerken den Zugang zum Internet. Er wird von einem Provider zur Verfügung gestellt und benötigt je nach Technik…

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Anruf-Beantworter

Ein Anrufbeantworter (AB) ist in der Lage, Anrufe in Abwesenheit entgegenzunehmen und den Anrufenden mit einem individuellen Text zu begrüßen. Anschließend besteht die Möglichkeit, eine Nachricht zu…

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