Telephone system function codes

Control codes allow direct access to the telephone system’s functions. The following codes apply:

Code
 

Description

#+n

Use outside line "n" to call the telephone number ("n" replaces the “0” otherwise required to access an outside line)

*1

Start and end voice recording (if this function is enabled for the extension)

*10+profile number

Activation of the call forwarding profile

*11+TN

Permanent call forwarding to telephone number (TN)

**11

Cancel permanent call forwarding

*12+TN

If not available, forward to telephone number (TN)

**12

Cancel call forwarding if no answer

*13+TN

If busy, forward call to telephone number (TN)

**13

Cancel call forwarding if busy

*14+TN

If not registered, forward to telephone number (TN)

**14

Cancel forward if unregistered

*2+Speed dial

Directly dial the extension/telephone number via speed dial

*3

Pick up the last call ringing in the pick-up groupe

*3+EXT

Pick up call coming in to the extension (EXT)

*490

Activate call waiting

**490

Deactivate call waiting

*5
 

If busy, automatic callback activated

**5
 

If busy, automatic callback deactivated

*55

Specify primary device within a premium extension (Premium Package)

*72+nnnn 1

Call skill service

*73+nnnn 1

Call eFax additional costs will occur

*74+nnnn 1

Call time control nnnn

*75+nnnn 1

Call group nnnn

*76+nnnn 1

Call announcement nnnn

*77+nnnn 1

Call queue nnnn

*78+nnnn 1

Call conference service nnnn

*791

*791            Access voice mail for this extension with password

*791158       Access voice mail for extension 158, with the password for 158!

*11*791       Transfer your calls to your voice mail

*11*791158  Transfer your calls to the voice mail of the extension 158

*792 

Access voice mail entering extension number, e.g. for remote enquiry

*8

Call Pull seamlessly between devices and clients

*80

Activate intercom

**80

Deactivate intercom

*80+NST

Intercom to extension (EXT)

*84+nnnn 1

Become member of the queue with service ID nnnn

**84+nnnn 1

Leave queue with service ID nnnn

*85

Echo extension

*86

Block caller ID (CLIR)

*860

Show main number as telephone number

**86

Show telephone number incl.direct dial (CLIP)

*87

Subscribe to Skill-set

**87

Unsubscribe to Skill-set

*9+Project Number

Define a project number for outbound calls. (Note: The project number is only valid for the very next outbound call)

Function codes for conference rooms during an active conference.

**

Help

*2

Activate or deactivate mute.

*3

Express your needs.

*5

Activate or deactivate mute of all participant.

*6

Lock the conference.

1) nnnn is the four digit Service ID with leading zeros (0). For example, in a callgroup, IVR, eFax, etc. This means: is the Service ID "1", "0001" must be entered when entering the function code.