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Control codes allow direct access to the telephone system’s functions. The following codes apply:
Code | Description |
#+n | Use outside line "n" to call the telephone number ("n" replaces the “0” otherwise required to access an outside line) |
*1 | Start and end voice recording (if this function is enabled for the extension) |
*10+profile number | Activation of the call forwarding profile |
*11+TN | Permanent call forwarding to telephone number (TN) |
**11 | Cancel permanent call forwarding |
*12+TN | If not available, forward to telephone number (TN) |
**12 | Cancel call forwarding if no answer |
*13+TN | If busy, forward call to telephone number (TN) |
**13 | Cancel call forwarding if busy |
*14+TN | If not registered, forward to telephone number (TN) |
**14 | Cancel forward if unregistered |
*2+Speed dial | Directly dial the extension/telephone number via speed dial |
*3 | Pick up the last call ringing in the pick-up groupe |
*3+EXT | Pick up call coming in to the extension (EXT) |
*490 | Activate call waiting |
**490 | Deactivate call waiting |
*5 | If busy, automatic callback activated |
**5 | If busy, automatic callback deactivated |
*55 | Specify primary device within a premium extension (Premium Package) |
*72+nnnn 1 | Call skill service |
*73+nnnn 1 | Call eFax additional costs will occur |
*74+nnnn 1 | Call time control nnnn |
*75+nnnn 1 | Call group nnnn |
*76+nnnn 1 | Call announcement nnnn |
*77+nnnn 1 | Call queue nnnn |
*78+nnnn 1 | Call conference service nnnn |
*791 | *791 Access voice mail for this extension with password *791158 Access voice mail for extension 158, with the password for 158! *11*791 Transfer your calls to your voice mail *11*791158 Transfer your calls to the voice mail of the extension 158 |
*792 | Access voice mail entering extension number, e.g. for remote enquiry |
*8 | Call Pull seamlessly between devices and clients |
*80 | Activate intercom |
**80 | Deactivate intercom |
*80+NST | Intercom to extension (EXT) |
*84+nnnn 1 | Become member of the queue with service ID nnnn |
**84+nnnn 1 | Leave queue with service ID nnnn |
*85 | Echo extension |
*86 | Block caller ID (CLIR) |
*860 | Show main number as telephone number |
**86 | Show telephone number incl.direct dial (CLIP) |
*87 | Subscribe to Skill-set |
**87 | Unsubscribe to Skill-set |
*9+Project Number | Define a project number for outbound calls. (Note: The project number is only valid for the very next outbound call) |
Function codes for conference rooms during an active conference. | |
** | Help |
*2 | Activate or deactivate mute. |
*3 | Express your needs. |
*5 | Activate or deactivate mute of all participant. |
*6 | Lock the conference. |
1) nnnn is the four digit Service ID with leading zeros (0). For example, in a callgroup, IVR, eFax, etc. This means: is the Service ID "1", "0001" must be entered when entering the function code. | |