When accessing the voice mail system for the first time, you should also set up your personal voice mail:

1.Press the Retrieve key on the snom telephone or the “Voicemail” softkey on the Mitel or dial the star code *791, to access the voice mail system’s voice menu.

2.Enter your voice mail password. You can find this in the extension dialogue on the service site under voice mail.

3.Then dial “0 Mailbox Options” to set up your voice mailbox

4.Now, press “1” to record a message in the event you are unavailable.

5.Now, record your message and press “#” to end the recording.

6.Press “1” to accept the recording, “2” to replay the recording, and “3” to rerecord.

There are two options available for retrieving new or old messages:

1.When a message has been saved in the voice mail system, you can retrieve the new or old message by pressing 1 after accessing the voice mail system and entering your password.

Or proceed as follows:

• After accessing the voicemail system, dial 2 to switch folders.
• Dial the folder you would like to switch to, e.g. 0 for “New messages” and listen to messages.
• You can then dial 7 to delete the message you have just heard.

Please follow these instructions, to configure your voice mail via the administration portal:

1.To log onto the administration portal, open the website address https://portal.nfon.net in an Internet browser and enter

• your customer number (e.g.: K1234).
• the password for the customer number.

2.On the administration portal, please click on the menu item Targets, after selecting or setting up a new phone extension, please click on the Voicemail section.

3.You can now make changes as shown below.

1.Define „your“ password. You need it to access your voice mail box (external or from your desktop device). When you add a new phone extension, the voice mail password is automatically generated, of course you can enter your own password.

2.Enter the email address, where a copy of the voice mail should be send to.

3.CID means CallerID. When activated, the caller-id of the caller is announced, when you pick up the voice mail.

4.When activated, an email is send tot he email address defined in „2“.

5.When activated, the date and time of the message is announced, when you pick up the voicemail.

6.When activated, the voice mail message is deleted from the mail box after being sent to your email address.

7.You can upload the next announcements

• Temporary announcements
• Busy announcements
• Unavailable announcements
• Name announcements

Just click on  to upload your announcement.

Now a Popup appears, and you can search for your announcement file on your device and define a name for this announcement.

If you already have some uploaded files you can play them by clicking the  .

If you want to delete an announcement then select the file and push  .

All other information concerning the administration portal can be found here.

All announcements can also be created by using the desktop device.