NFON Logo
  • Products
    Business Telephony

    Flexible calling solutions that simplify communication and accelerate growth.

    • Cloud Telephony AI icon
    • Cloud Telephony Details AI icon
    • SIP Trunk
    • SIP Trunk Details
    • Devices
    Intelligent Assistant

    Automate effortlessly with multilingual chatbots, voicebots, and smart transcription.

    • Nia AI icon
    • botario AI icon
    • AI Essentials AI icon
    Customer Engagement

    Elevate every customer interaction across all channels with our scalable, AI-powered contact center solution.

    • Contact Center AI icon
    • Contact Center Details AI icon
    Integrations

    Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.

    • Microsoft Teams* Integration for Cloud Telephony
    • CRM Integrations
    • Telephony Integrations (CRM, ERP, Shop & more)
    Add-ons

    • Queue Monitoring
    • Front Desk
    • Hospitality
    • Call Recording
  • Solutions
    Solutions for Industries

    Find out how your business can benefit from cloud-based communication.

    • Health & Wellness
    • Retail & E-Commerce
    • Finance, Legal & Insurance
    • Travel & Hospitality
    • Public Sector
    Customer Stories

    Showcasing some of our customers who benefitted from NFON cloud communications.

    • QL-IT: IT
    • bytesquad: Healthcare
    • Foodist: E-Commerce
    • Demeter: Retail
    • Financial.com: IT
    • Wefapress: Manufacturing
    • Analysis Mason: Consultancy
  • Partnerships
    Partner with NFON

    Looking for a new way to power your business? Discover the partnership with us and drive success for your customers.

    • Become a Partner
    • NGAGE Partner Programme
    • Partner Portal
  • Info Center
    Technical Documentation

    Always be up to date with trends and new NFON releases.

    • Documentation
    • Downloads
    • Hardware Updates
    • Hardware Firmware Releases
    • Release Notes
    Resources

    Gain useful insights about our products, trends and cloud telephony.

    • Cloudya FAQ
    • What is Cloud Telephony?
    • Blog
    • Glossary/Lexicon
    Client Areas

    Configure your extensions individually and get full insights on your data records.

    • CDR
    • mynfon.net
    • NFON Status
  • Login
  • en
    • International
    • Deutschland
  • Contact
    Contact
    • Contact Us
    • Request call back

    Contact sales:

    +49 8000 - 63 66 24

    Contact support:

    +49 800 63 66 555

    Or send us a request

    Write to us

    Contact sales:

    +49 8000 - 63 66 24

    By sending the contact data, the data protection declaration of NFON AG is acknowledged: Data Protection.

  1. Manuals, Downloads, and Documentations
  2. Documentation
  3. Leaflets
  4. System specific topics
  5. Leaflet file import

    A. General

    Download

    Jump to:

    Import of data in the administration portal (e.g. extensions, telephone book entries or speed dial) can easily transferred via CSV file into your PBX avoiding manual data entry.

    The example in this leaflet concerns import of speed dial.

    Jump to:

    Definition Speed Dial:

    International numbers:

    Definition Speed Dial:

    A speed dial entry is an individually configured fixed key sequence of your phone. You define the number sequence used to call an external or internal number. This enables you to dial a number with a fixed key sequence in a very short time.

    If you choose a speed dial length of 1, you can put 10 speed dial numbers (0-9) onto your PBX which are available when dialing *2 and the speed dial number.

    Example:
      
    Employee Doe has the extension -200: He wants to be available on the go using speed dial *2-200.

    -Log into the administration portal and select Administration / Profile.

    null

    null

    Find further information about the administration portal in the manual.

    null

    null

    -Set the speed dial length under Other configuration. A length between 0 to 4 digits is possible.

    ⇒In our example employee Doe has got the extension number 200. Therefore choose a speed dial length of 3.

    -Click on Save to save your settings.

    3 means that all speed dial numbers from 000 to 999 are available. If you would like to set the number 7 as speed dial, you need to type in 007 in your phone. To execute speed dial, press *2 and the speed dial number (e.g. *2007)

    null

    null

    null

    -Visit the download site.

    ⇒Under Templates for batch import, you will find the tile for CVS for speed dial import.

    -Click on the download button to download a zip file enabling to correctly enter your data.

    A description of the various parameters will be given in the section below:

    code: Is the number of the speed dial. E.g. 200

    name: Is a name freely available to choose. E.g. Doe mobile number

    destination: Is the desired number including the access code. E.g. 9 89453001234

    International numbers:

    International destinations:

    000+country code+prefix+number block+extension(z. B. 9 00+44+89+45300+1234)

    National destinations:

    00+prefix+number block+extension(z. B. 9 0+44+45300+1234)

    outwardDialOverwrite: With outwardDialOverwrite you choose the access code of the speed dial.

    1 = speed dial may be dialed anytime (even for extensions without an access code)

    0 = Speed dial is dependant from the access code of the extension.

    -Choose the type (in this case speed dial) you would like to import into the administration portal.

    -Check the box for Replace all existing entries, if you would like to replace any speed dial entries you have already made.

    -Click on the plus symbol and select your CSV file.

    -Click on Save to save your settings and start the upload process.

    null
    NFON Logo

    News

    • Events
    • Press

    Customers

    • Cloudya Login
    • Admin Portal
    • NFON Status

    About NFON

    • Corporate
    • Investor Relations
    • Sustainability & ESG
    • Career

    Legal

    • GTC-SLA
    • Legal Notice
    • Trust Center
    • Data Protection
    • Cookie Settings
    © 2025 - NFON | All rights reserved. Get a demo