E. Services

Method

  • Properly prepared specification through a structured workshop

  • Clear communication with requirement specifications

  • Project support and adjustment during going live

Following services are offered:

Services

  • Ncontactcenter Workshop process analysis on site (service)

  • Ncontactcenter configuration, remote (set-up call flows according to workshop)

  • Ncontactcenter project-specific adjustments, per man/day

  • Ncontactcenter putting into service on site / going live, per man/day

  • Ncontactcenter agent training on site

  • Ncontactcenter supervisor training on site

  • Ncontactcenter administrator training on site

  • Ncontactcenter configuration, remote. Online configuration at cost.