E. Services

• Properly prepared specification through a structured workshop
• Clear communication with requirement specifications
• Project support and adjustment during going live

Following services are offered:

• Ncontactcenter Workshop process analysis on site (service)
• Ncontactcenter configuration, remote (set-up call flows according to workshop)
• Ncontactcenter project-specific adjustments, per man/day
• Ncontactcenter putting into service on site / going live, per man/day
• Ncontactcenter agent training on site
• Ncontactcenter supervisor training on site
• Ncontactcenter administrator training on site
• Ncontactcenter configuration, remote. Online configuration at cost.