E. Services

Method

  • Properly prepared specification through a structured workshop
  • Clear communication with requirement specifications
  • Project support and adjustment during going live

 

Following services are offered:

Services

  • Ncontactcenter Workshop process analysis on site (service)
  • Ncontactcenter configuration, remote (set-up call flows according to workshop)
  • Ncontactcenter project-specific adjustments, per man/day
  • Ncontactcenter putting into service on site / going live, per man/day
  • Ncontactcenter agent training on site
  • Ncontactcenter supervisor training on site
  • Ncontactcenter administrator training on site
  • Ncontactcenter configuration, remote. Online configuration at cost.