From Concept to Code: How the NEXUS Connect Hackathon Turned AI into Action

Every organisation wants to be customer-first — but too often the strategy ends up as a poster on a wall rather than a change in outcomes. Surveys…

Table of Contents - Why traditional phone systems fall short in healthcare - What VoIP for healthcare does better - NFON: Cloud PBX tailored…

Retail has changed. Customers don’t just want speed; they want seamless, secure experiences across every touchpoint—from store to site to service…

For those selling communications services or IT solutions to SMEs, staying attuned to these expectations is crucial. Here’s a closer look at what…

The Importance of Omni-Channel Communication in Courier Services Meeting Customer Expectations Today’s customers demand instant updates and…

Low Conversion Rates The statistics paint a bleak picture for cold calling: - Less than 2% of cold calls result in a meeting , according to recent…

Top 5 Selling Strategies for ICT Resellers ICT resellers operate in a competitive and ever-evolving market. To stay ahead and maximise revenue,…

The world of insurance and finance are changing rapidly, with non traditional players and fintechs challenging slower-moving and heavily regulated…

As we have seen across public sector organisations, the third sector has drastically changed in the past two years as the pandemic has continued to…

If a business objective is what you want to achieve, operations strategy is how you can achieve it. In short, an operations strategy is a plan to…

Out of all the global industries, schools and multi-academy trusts (MATs) have been hit one of the hardest by the pandemic. The first cases of…

On 18th May 2021, a new Education Bill was introduced to UK Parliament. The Skills and Post-16 Education Bill has been designed to ‘level up’…

March 2020 saw the way we do business and communicate with one another completely change. Our homes became our office spaces. Staff could no longer…

True digital transformation connects people, data and applications. In education, one of the newest,  powerful and most successful platforms is…

Cloud technology has the potential to improve service delivery, strengthen security systems from cyber threats and radically transform working…

Over the past five years, it has been widely acknowledged that we are on the brink of what has been termed as ‘the Fourth Industrial Revolution’ – the…

On 24 th and 25 th February, the Health + Care Show of 2021 will launch online, combining the collective knowledge of senior healthcare managers and…

Today’s educators are under extreme pressure, which has certainly been exasperated by the lockdown. The classroom and curriculum have evolved rapidly.…