Duty to inform

We at NFON AG take data protection very seriously. In order to protect your personal data, which may be collected when you visit our website or which you transfer to us, our procedures are in accordance with the applicable legal data protection provisions.

Machtlfinger Str. 7
81379 München,
is responsible for operating this website

It is the duty of NFON AG to appoint a Data Protection Officer and we have complied with this requirement. You may contact our Data Protection Officer:

Julius Bloch
Machtlfinger Str. 7
81379 München

We process your personal data solely for the purposes of technical provision of this site, for purposes of analysis of user behaviour or to connect to social media. Any other type of processing whatsoever shall be advertised to you prior to processing and we will have to obtain your consent to it.

The processing therefore relies on the following legal principles: Article 6 (1) points (a), (b) and (f) GDPR.

For this purpose we transfer your processed data to the following recipients:

CategoryPurposeTransfer to a third country
digital agencyoperator of the websiteno
supplier of analysis toolsusage analysisyes, USA
advertising agencydevelopment, design and marketingno
CRM ToolMarketingno
social mediaMarketingyes, USA

If your personal data are transferred to recipients other than those specified, you will be notified thereof and we have to obtain your consent. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured.
The principles of data protection are definitive for NFON AG. For this reason the storage periods are determined according to their necessity and are implemented accordingly.
As a data subject, whose personal data are processed, you have at all times the following rights:

  • right to access
  • right to rectification
  • right to erasure
  • right to restriction of data processing
  • right to data portability
  • right to object, in particular in the case of processing pursuant to Article 6 (1) points (a) and (f) GDPR.
  • right to lodge a complaint with a supervisory authority

If you wish to exercise these rights, please write informally to the contact address provided. If you wish to make use of your right to object, the processing of your data up to the time of your objection remains unaffected.
Further information on the processing of your data is available in the Privacy Statement (link).

Consent – Tracking

With the confirmation you are giving your consent that NFON AG may transfer and process your data for the purposes of analysis by a variety of service providers and by installing cookies. Analysis purposes include both the evaluation of visits to the website, https://www.nfon.com and also the transfer of the data to third party suppliers, such as Xing, Facebook and YouTube, by means of integrating plug-ins. For these purposes the data are transferred to third countries and insofar as this is possible, they are transferred only in anonymised form. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured. You have the right at any time to withdraw this consent; however data processed up until the date of the withdrawal remain unaffected.

Voice over IP

Voice over IP (VoIP), also known as IP telephony, describes a technology that enables telephone calls to be made over a data network. This allows the same network to be used for data transmission and telephony. As this means that the provider only needs to operate one kind of infrastructure, it results in considerable savings, resulting in conventional analogue and ISDN telephony gradually losing its importance, to the extent that they will be replaced entirely by Voice over IP in the long term.

The technology of Voice over IP
In Voice over IP telephony, the voice data is digitised and put into single IP (Internet Protocol) packets. These packages are provided with destination and sender addresses, allowing them to travel through the network nodes, hop-by-hop, to their destination. Unlike with conventional telephony, no fixed connection is created between the subscribers, so the individual packets can take different paths or even overtake each other during transit. At the destination the end node sorts the packets back into the correct order and the terminal converts the data for playback as analogue signals.

To establish the connection, most VoIP systems use the so-called SIP (Session Initiation Protocol) standard. Each participant has a unique SIP address and registers themselves with a SIP server. To establish the connection the device initiating the call will contact the SIP server and then receive the IP address of the desired subscriber.

PCs with an Internet connection and headset or speakers and microphone or Voice over IP enabled phones can be used as Voice over IP phones. In order to use conventional analogue or ISDN telephones for a VoIP connection, the subscriber needs an adapter or a VoIP telephone system.

The advantages of this technology
In addition to savings for providers and end users through the exclusive use of a single infrastructure, Voice over IP provides a number of other advantages. Because the terminals are directly connected to the data network, completely new functions can be created. For example, a telephone can display additional information about the caller or automatically initiate a call by clicking on an address on the PC. Software can be used to merge data and voice services into powerful solutions. In addition, the telephone system can be completely relocated as a cloud service in the network, which makes for greater flexibility, because there is no need to install and operate hardware.