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NCTI for Mac
Here you find a detailed overview of our NCTI products for Mac!
The overview only applies to certified end devices.
*snom D862 and D865 are excluded.
 |  |
| NCTI standard for Mac | |
| Mac compatibility | macOS 10.5 (Leopard) – macOS 13 (Ventura) |
| Compatible with snom* | ✓ |
| Compatible with Yealink | ✓ |
| Compatible with Panasonic | - |
| Compatible with Softphone | - |
| Chat function | - |
| Presence management (with Bonjour) | (✓)¹ |
| Call lists | (✓)² |
| Hotkey dialing | ✓ |
| Involvement of the Mac OSx address book | ✓ |
| Access to the local address book | - |
| Outlook Plugin | (✓)³ |
| CRM (Customer Relationship Management) Plugins | (-)⁴ |
| One-time charge | No setup costs |
| Monthly charges | Monthly usage costs per user |
| Subnetting support | - |
1 See presence information for all users who installed the nCTI standard client and are located in the same network.
2 Call list just contains outgoing calls.
3 Preconfigured AppleScript available to initiate calls out of Outlook.
4 No preconfigured plugins available. If the CRM system has an AppleScript interface, it might be possible to integrate them using AppleScript. You can program these yourself using the AppleScript editor on your Mac. The FileMaker example in the NCTI Standard Extras can be used as a reference.
System requirements
NCTI Pro V7 | NCTI premium CRM | NCTI premium | NCTI standard CRM | NCTI Standard |
Standard Installations | ||||
macOS 10.15 „Catalina“ | – | macOS 10.5 (Leopard) or higher (incl. Ventura) Processor: As advised by Apple for macOS | ||
XXL Installations | ||||
Mac Desktop | – | – | ||