NFON Logo
  • Products
    Business Telephony

    Flexible calling solutions that simplify communication and accelerate growth.

    • Cloud Telephony
    • Cloud Telephony Details
    • SIP Trunk
    • SIP Trunk Details
    • Devices
    Intelligent Assistant

    Automate effortlessly with multilingual chatbots, voicebots, and smart transcription.

    • Nia
    • botario
    Customer Engagement

    Elevate every customer interaction across all channels with our scalable, AI-powered contact center solution.

    • Contact Center
    • Contact Center Details
    Integrations

    Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.

    • Microsoft Teams* Integration for Cloud Telephony
    • CRM Integrations
    • Telephony Integrations (CRM, ERP, Shop & more)
    Add-ons

    • Queue Monitoring
    • Front Desk
    • Hospitality
    • Call Recording
  • Solutions
    Solutions for Industries

    Find out how your business can benefit from cloud-based communication.

    • Health & Wellness
    • Retail & E-Commerce
    • Finance, Legal & Insurance
    • Travel & Hospitality
    • Public Sector
    Customer Stories

    Showcasing some of our customers who benefitted from NFON cloud communications.

    • QL-IT: IT
    • bytesquad: Healthcare
    • Foodist: E-Commerce
    • Demeter: Retail
    • Financial.com: IT
    • Wefapress: Manufacturing
    • Analysis Mason: Consultancy
  • Partnerships
    Partner with NFON

    Looking for a new way to power your business? Discover the partnership with us and drive success for your customers.

    • Become a Partner
    • NGAGE Partner Programme
    • Partner Portal
  • Info Center
    Technical Documentation

    Always be up to date with trends and new NFON releases.

    • Documentation
    • Downloads
    • Hardware Updates
    • Hardware Firmware Releases
    • Release Notes
    Resources

    Gain useful insights about our products, trends and cloud telephony.

    • Cloudya FAQ
    • What is Cloud Telephony?
    • Blog
    • Glossary/Lexicon
    • NFON vs Avaya
    Client Areas

    Configure your extensions individually and get full insights on your data records.

    • CDR
    • mynfon.net
    • NFON Status
  • Login
  • en
    • International
    • Deutschland
    • France
    • Italia
  • Contact
    Contact
    • Contact Us
    • Request call back

    Contact sales:

    +49 8000 - 63 66 24

    Contact support:

    +49 800 63 66 555

    Or send us a request

    Write to us

    Contact sales:

    +49 8000 - 63 66 24

    By sending the contact data, the data protection declaration of NFON AG is acknowledged: Data Protection.

  1. Documentation
  2. Leaflets
  3. Software
  4. Leaflet XCAPI setup

    A. Process for integrating XCAPI
    B. XCAPI configuration (TE-Systems)

    Download

    Jump to:

    - Contact the support team, to discuss XCAPI integration. The support team is on call by the telephone number 0800 6366 555. State your customer number (K-number). The support team will be pleased to accept your enquiry concerning SIP account data.

    - NFON then sends you the declaration of consent for releasing SIP data. Complete this form and return the signed form.

    - Once NFON has received the signed consent form, the support team sets up the XCAPI end device in the telephone system.

    - After setting up the XCAPI end device, the support team sends you the SIP user data for the XCAPI end device via email.

    - Install the respective XCAPI software on your end.

    Details about software configuration can be found starting on page 2 under “Configuration”.

    XCAPI is manufactured by TE-Systems. For more information visit: http://www.te-systems.de Find reference sources, support information, installation instructions, compatibility lists on this link.

    The XCAPI is a pure CAPI 2.0- range software solution and therefore, provide all features of a classic ISDN card regardless of the hardware. This is additional software that is needed for integrating a fax-server-solution. The software needs to be bought at TE-Systems seperately. The purchase of the software does not correlate with the activation costs for XCAPI on the PBX.

    XCAPI is the all-in-one solution for your interface to the world of VoIP. It supports a number of performance features of the IP infrastructure.Unavailable performance features are in part simulated by XCAPI and are therefore also available to the application.

    Fax applications such as Ferrari Fax or David.fx for instance, can be used with XCAPI regardless of the capacities of the infrastructure. Scalability and interoperability are the perfect combination to seamlessly integrate your fax server into the world of IP communication.

    - After installing XCAPI, you can immediately activate the setup assistant, by ticking “Configure XCAPI now” and confirming with “Complete”.

    - First, select a controller type. Here, select “PBX or other VoIP system”, to incorporate XCAPI into your telephone system.

    - In the next step, select the network card through which the system is connected to the network.

    To spare you the configuration of the correct parameters, the setup assistant already contains predefined profiles for various Voice over IP environments, including NFON.

    - For this purpose, select the entry “SIP Provider” from the list and “NFON” from the following list.

    - Now, enter the access information for the XCAPI you received from NFON as well as the extension name to which the XCAPI was assigned as an end device on the service site.

    You can specify any name for the controller however, for logical reasons the name should be an informative one for identification purposes (e.g. NFON, NFON FAX, etc.). The number of available lines depends on the licence you acquired from TE-Systems.

    - Exit the assistant with “Complete”, then restart the XCAPI application to initialise it.

    This completes the XCAPI setup.

    NFON Logo

    News

    • Events
    • Press

    Customers

    • Cloudya Login
    • Admin Portal
    • NFON Status

    About NFON

    • Corporate
    • Investor Relations
    • Sustainability & ESG
    • Career

    Legal

    • GTC-SLA
    • Legal Notice
    • Trust Center
    • Data Protection
    • Cookie Settings
    © 2025 - NFON | All rights reserved. Get a demo