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DND Types
There are now two Do Not Disturb options available:
- Device DND: The user does not want to receive calls on the device currently being used. The calls will be automatically rejected on the device where device DND is activated.
- Global DND: The user does not want to be disturbed. No notifications will be displayed and all incoming calls will be automatically rejected on all devices. Global DND will be visible to all users within the organisation.
Note
When activating Global DND, the call's destination will depend on the settings in the call forwarding profile.
Activating/deactivating DND
To activate/deactivate
- Device DND, press the DND button on your desktop phone
- Global DND, use the star code *863
Please find the examples of how DND is displayed on your desktop phone below. Please note that the images may differ, depending on the model of your desktop phone.
| Extension is idle |  |
| Device DND is activated |  |
| Global DND is activated |  |
| Both Device DND and Global DND are activated | |