Better bots. Better business.

Intelligently streamline your Interactions.

From automation to orchestration — effortlessly scale personalised service, streamline operations, and exceed customer expectations.

Chatbots
Voicebots
Live chat

Seamless. Scalable. Secure

botario product portfolio.

Design Dialogues Easily

Chatbot

Build intelligent dialogues with ease.

Design smart, intuitive chatbots with low-code tools and advanced AI. Build personalised experiences quickly and handle even complex queries with intelligent language models.

Natural Language Processing

Voicebot

Enhance customer conversations.

Upgrade your chatbot with advanced natural language processing to deliver more intuitive , efficient customer conversations. Automate voice interactions, resolve queries faster, and personalise every customer touchpoint.

streamline agent handovers

Livechat

Power up your customer assistance.

Support seamless handovers and fast resolutions with smart live chat. Enable video, co-browsing, and real-time translation to enhance collaboration and deliver standout customer service.

More than 100 customers trust botario.

Revolutionising industries through smarter communication.

Early adopters of AI capabilities gain a competitive edge by delivering faster, smarter, and more efficient customer service. As NFON customers grow, their communication infrastructure is ready to grow with them — driven by automation, powered by AI, and built on a trusted cloud platform. NFON and botario are helping businesses to unlock new levels of efficiency, responsiveness, and customer satisfaction.

IT

QL-IT streamlines business processes and enhances customer experience with AI-powered voicebot solution.

Healthcare

bytesquad is transforming patient management with AI-powered voicebots.

customer Testimonials

The right choice across industries.

“All stories, intents, slots, and actions are clearly and alphabetically arranged; management and creation are very easy; conversations are easy to view thanks to filters.”
“After many pitches from different vendors, we decided on an innovative collaboration with botario and have never regretted that decision.”
“botario is an outstanding chatbot platform, easy to use and with helpful features. Moreover, the botario team is super responsive and competent.”

AI done right.

Generative AI.

botario integrates top GPT models from OpenAI, Google, and Microsoft, and supports on-prem LLMs, keeping sensitive data secure and fully under your control.

Intuitive dialogue design.

Design conversations your way: drag and drop with Story-Builder or let AI read and learn from texts, PDFs, and websites.

Seamlessly integrated live chats.

With a “bot first” approach, service agents step in only when needed. Conversations from the seamlessly integrated live chat system can also be handed back to the bot.

Powerful analytics.

Analyze user behavior at scale with dashboards, automated tests, and robust analytics tools.

Connect what belongs together.

botario can connect any number of third-party systems via flexible APIs. Whether it's submitting data to your HR platform, accessing records in your ERP or CRM, or triggering workflows in external tools—if your system has an interface, botario can talk to it.

Frequently asked questions (FAQ)

Does my data stay in Europe?

botario is based in Germany and runs on Hetzner’s ISO-27001 certified servers in Nuremberg. That means your data is stored securely in the EU. If needed, we can also run everything on-premise in your infrastructure.

Will it work with the systems we have?

You don’t need to change your existing setup — we can integrate with any number of systems like CRM, contact centers, or payment platforms. We make sure everything connects seamlessly and runs smoothly.

How fast can I have the system up and running?

We provide ready-to-use templates, so you can get a first simple bot running right away. After that, we connect your systems and refine step by step to fit your needs. We start with an easy use case, show results early, and then scale together to automate even the complex cases.

Can AI make mistakes?

We design our bots so they don’t just rely on long prompts or vague instructions. Instead, you stay in control of how the bot behaves. With structured flows, smart fallback logic, and input/output validation, the AI stays grounded and delivers safe, reliable answers.

What if some questions need human agents?

We make handover simple. When a case needs a human, the bot transfers the conversation seamlessly and passes along all the details it already collected, so the agent can pick up right where the bot left off.

How do we keep information up-to-date?

You can drag and drop new files, and they’re ready to use right away. Or set up automatic retrieval from your systems or website, so updates happen in the background without extra effort.

Ready to get started? Let's do this