What to look out for
We’ve compiled a top 10 list of questions to help you find the right cloud telephony service provider.
It covers all you need to look for in an ideal partner so you can navigate the crowded marketplace and buy with confidence. Areas include:
What is VoIP?
The Voice over Internet Protocol, also called IP telephony, is a method of communication for making calls over a broadband Internet connection as an alternative to regular calls made over an analogue phone using the PSTN. These VoIP calls can happen entirely over the Internet but where required, gateways also link to the PSTN. This means that VoIP users can still connect to anyone with a telephone number including local, mobile, and international numbers. VoIP services can be accessed from a computer with a so-called softphone, from an IP phone, from a smartphone or from a conventional landline phone that is connected to a VoIP adapter.
The Secure Real Time Transport Protocol (SRTP) is based on the Real Time Transport Protocol (RTP). SRTP denotes a technical process for the encrypted transfer of multimedia data (for example speech) via existing networks.
SRTP is used for example in internet telephony (Voice over IP, in short: VoIP), in order to guarantee an eavesdrop-secure transfer of telephone data between multiple conversation participants. The NFON voice encryption system utilises the Transport Layer Security Standard (TLS) and the SRTP Standard. This is not only secure but also efficient. The encryption in telephone systems varies and can be integrated into the hardware or realised with the requisite software.
Data encryption makes plain digital data unreadable to unauthorised parties. This can prevent data from falling into the wrong hands during transfer or when a device with data storage falls into the wrong hands. To this end, the data is converted into an unreadable form, using a special software key and a mathematical calculation method. To make the data readable again, it has to be translated back in to plain text, using a key.
Data Protection & Privacy
Cloud services are the new norm. Around 80 percent of organisations’ IT budgets are committed to cloud solutions that promise more flexibility and scalability, as compared to in-house systems. As a business decision-maker and professional user of cloud solutions, you will certainly want to know the answer to the question: How secure is my data in the cloud?
Anyone who relies on cloud communications services reveals a lot, especially given that confidential calls and messages that pass through your cloud service provider’s data centre may contain sensitive information that no one outside your organisation should see or hear. You want to ensure that all data is protected and never falls into the wrong hands.
As a European cloud communications service provider founded in Germany, NFON has always been committed to German data protection law, the worldwide de facto standard. With GDPR, the European Union is raising the bar even higher.