Elevate every interaction.

The future of Contact Centers – smarter, faster, more efficient. AI-powered customer care. fffortless. scalable. future-proof. Transform your contact center with AI-driven automation and intelligent assistance.

Unified Experience.

Centralize all customer inquiries in one platform.

Scalable & flexible.

Engage customers wherever they are—phone, chat, social, or email.

Advanced Insights.

Leverage analytics for better decision-making and performance tracking.

Safe & Sound.

Our fully georedundant architecture with end-to-end data security guarantees a system uptime of 99.9% - so that you are always available for your customers.








More than 55,000 customers using NFON and botario products.

Smarter Customer Engagement with NFON AI.

With AI-powered automation and agent assistance, NFON helps businesses improve efficiency, reduce workloads, and enhance customer experiences. AI-driven contact center solutions ensure that every interaction is handled with speed, accuracy, and intelligence—empowering teams to deliver better service with less effort.

Discover how NFON AI transforms customer engagement.



Connect what belongs together!

NFON offers over 300 integrations and APIs to essential systems for your business. Leverage our cloud-based telephone system to seamlessly integrate your business processes with CRM, ERP, and other key applications. Optimize your corporate communication with NFON - your partner for modern cloud telephony and unified communications.

FInd out what our customers think about nfon.

Transformative client experience.

"Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility."

Tobias Armleder

IT Lead, Demeter

“Since we switched to NFON, we can finally take calls wherever we are and from any device. The integrations with Microsoft Teams have made things a lot easier, and we can use the whole Microsoft Teams suite, with any client or partner - just being a click away at all times.”

Jeanne Beck,

Marketing Manager, Wefapress

‘After many pitches from various manufacturers, we decided in favour of an innovative collaboration with botario and have never looked after this decision.’

Jan,

Projektmanager KI bei Cewe

“We save a lot of costs now that we have switched to NFON."

Make-A-Wish Foundation

"botario is an outstanding chatbot platform, easy to use and with helpful functions. In addition, the botario team is super responsive and competent."

René,

CEO von JUPUS

NFON is committed to...

Maximum Security for Your Data

At NFON, we are committed to the highest security standards. Our cloud security architecture has been thoroughly reviewed by the Federal Office for Information Security (BSI) and awarded the C5 certificate. Protecting your data is our top priority.


GDPR Compliant and Privacy-Focused

We ensure GDPR compliance and place great importance on your privacy. Every interaction with our services is secure and fully protected, allowing you to rely on your business communications with confidence.



Local Support for an Exceptional Customer Experience

Our native-speaking support and service teams in local markets are always ready to provide you with an outstanding customer experience. With NFON, you benefit from first-class service and reliable support tailored to your specific needs.

Ready to make every call a great one?