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Public Sector Transformation

The UK public sector has to transform the way it provides public services whilst achieving greater cost efficiency.
Different orgnisations face different challenges and one size does not fit all.
It needs to be responsive to increasing public expectations and changing technology
Communications media are changing fast

NFON has been approved by HM Government as a supplier under the auspices of its G-Cloud procurement initiative. Its award winning solutions are now available to the UK public sector through the government’s Cloudstore portal.

Communication systems are at the heart of all orgnisations.

Many public sector orgnisations have a wide communications network with office, home and peripatetic workers, in addition to having contacts with a multitude of agencies and suppliers.

Clear communications result in better decisions and enhanced service provision. Conventional telephony is inflexible and has poor cross-channel interconnectivity. NFON provides clear, integrated, communications through the cloud for the public sector.
“We take the pain out of buying modern telephony.”

 

 

Public service delivery

NFON Unified Communications through cloud telephony offers a consistent response throughout the organization to all staff and outside users. It provides excellent continuity with home and mobile workers, improving the user experience and reducing repeated call-backs.

NFON cloud telephony offers a modern high-speed integrated communications infrastructure with:

  • Greater flexibility
  • Lower running costs
  • Reduced CapX compared to traditional infrastructures. There is no need to operate your own PBX system or enter into a long-term service agreement.

Cloud telephony offers high resiliency & Business Continuity.

There is built-in redundancy in the NFON Cloud; you will not lose your network to a disruption to the utilities in your street or even if your building burns to the ground! Your vital public communications can be maintained.

NFON is one of the leading European vendors for Cloud Telephony.

NFON has its own cloud-based telephony system and carries out its own system development.
You achieve the benefits of single sourcing and ownership. It has fully integrated managed data, voice and mobile solutions.

This means that instead of running, maintaining and updating your internal networks you can concentrate on what’s really important; providing your core services to the community.