Duty to inform

We at NFON AG take data protection very seriously. In order to protect your personal data, which may be collected when you visit our website or which you transfer to us, our procedures are in accordance with the applicable legal data protection provisions.

Machtlfinger Str. 7
81379 München,
is responsible for operating this website

It is the duty of NFON AG to appoint a Data Protection Officer and we have complied with this requirement. You may contact our Data Protection Officer:

Julius Bloch
Machtlfinger Str. 7
81379 München

We process your personal data solely for the purposes of technical provision of this site, for purposes of analysis of user behaviour or to connect to social media. Any other type of processing whatsoever shall be advertised to you prior to processing and we will have to obtain your consent to it.

The processing therefore relies on the following legal principles: Article 6 (1) points (a), (b) and (f) GDPR.

For this purpose we transfer your processed data to the following recipients:

CategoryPurposeTransfer to a third country
digital agencyoperator of the websiteno
supplier of analysis toolsusage analysisyes, USA
advertising agencydevelopment, design and marketingno
CRM ToolMarketingno
social mediaMarketingyes, USA

If your personal data are transferred to recipients other than those specified, you will be notified thereof and we have to obtain your consent. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured.
The principles of data protection are definitive for NFON AG. For this reason the storage periods are determined according to their necessity and are implemented accordingly.
As a data subject, whose personal data are processed, you have at all times the following rights:

  • right to access
  • right to rectification
  • right to erasure
  • right to restriction of data processing
  • right to data portability
  • right to object, in particular in the case of processing pursuant to Article 6 (1) points (a) and (f) GDPR.
  • right to lodge a complaint with a supervisory authority

If you wish to exercise these rights, please write informally to the contact address provided. If you wish to make use of your right to object, the processing of your data up to the time of your objection remains unaffected.
Further information on the processing of your data is available in the Privacy Statement (link).

Consent – Tracking

With the confirmation you are giving your consent that NFON AG may transfer and process your data for the purposes of analysis by a variety of service providers and by installing cookies. Analysis purposes include both the evaluation of visits to the website, https://www.nfon.com and also the transfer of the data to third party suppliers, such as Xing, Facebook and YouTube, by means of integrating plug-ins. For these purposes the data are transferred to third countries and insofar as this is possible, they are transferred only in anonymised form. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured. You have the right at any time to withdraw this consent; however data processed up until the date of the withdrawal remain unaffected.


Public Sector Transformation

The UK public sector has to transform the way it provides public services whilst achieving greater cost efficiency.
Different orgnisations face different challenges and one size does not fit all.
It needs to be responsive to increasing public expectations and changing technology
Communications media are changing fast

NFON has been approved by HM Government as a supplier under the auspices of its G-Cloud procurement initiative. Its award winning solutions are now available to the UK public sector through the government’s Cloudstore portal.

Communication systems are at the heart of all orgnisations.

Many public sector orgnisations have a wide communications network with office, home and peripatetic workers, in addition to having contacts with a multitude of agencies and suppliers.

Clear communications result in better decisions and enhanced service provision. Conventional telephony is inflexible and has poor cross-channel interconnectivity. NFON provides clear, integrated, communications through the cloud for the public sector.
“We take the pain out of buying modern telephony.”



Public service delivery

NFON Unified Communications through cloud telephony offers a consistent response throughout the organization to all staff and outside users. It provides excellent continuity with home and mobile workers, improving the user experience and reducing repeated call-backs.

NFON cloud telephony offers a modern high-speed integrated communications infrastructure with:

  • Greater flexibility
  • Lower running costs
  • Reduced CapX compared to traditional infrastructures. There is no need to operate your own PBX system or enter into a long-term service agreement.

Cloud telephony offers high resiliency & Business Continuity.

There is built-in redundancy in the NFON Cloud; you will not lose your network to a disruption to the utilities in your street or even if your building burns to the ground! Your vital public communications can be maintained.

NFON is one of the leading European vendors for Cloud Telephony.

NFON has its own cloud-based telephony system and carries out its own system development.
You achieve the benefits of single sourcing and ownership. It has fully integrated managed data, voice and mobile solutions.

This means that instead of running, maintaining and updating your internal networks you can concentrate on what’s really important; providing your core services to the community.