The reliable way of recording and storing calls.
ASC Recording Insights for Microsoft Teams* is a bolt-on call recording application that supplements NFON Cloud Telephony and SIP Trunk.
Promote collaboration within your team.
European regulations require some businesses to record voice and electronic communications related to transactions. ASC Recording Insights for Microsoft Teams automatically records and securely stores calls, helping you stay compliant and reduce legal risk.
How does it work?
NFON is listed as an operator in the Microsoft Teams* admin centre. In fact, NFON is a Pan-European Microsoft partner, so don’t be surprised if you see our name up there in flashing lights.
All you have to do is choose us from the list as your operator to connect your PSTN world with Microsoft Teams* in one seamless interface, and provision numbers for PSTN calls.
What you can benefit from:
Every employee gets their number in Microsoft Teams*.
Add and provision numbers in just one click.
Easy to port numbers from your current provider.
High-quality calls with a global voice network.
What’s in it for your business?
Full control.
Record voice, chat, video, screen activities, and content from Teams-enabled devices. Track conversations across channels and grant agents permission to access, record, play, or erase recordings.
Reliable and compliant.
Fully compliant and secure recording of calls. ASC Recording Insights for Microsoft Teams* meets national and international legal requirements and safeguards your business from data breaches.
Gain valuable insights.
Drive efficiency with reduced call volumes and monitored script adherence. ASC Recording Insights for Microsoft Teams* allows searching, transcribing, categorising, and analysing interactions for valuable business insights.
Discover ASC Recording Insights for Microsoft Teams*.
ASC Recording Insights for Microsoft Teams* is a native app within Microsoft Teams. Therefore, no additional infrastructure or hardware is required.
Record voice, chat, video, and screen activities and content from Microsoft Teams* and its enabled devices.
ASC Recording Insights for Microsoft Teams* fulfills European regulations like MIFID II, HIPAA, Dodd-Frank, or FinVermV due to encryption with storage in geo-redundant data centres in Europe.
ASC Recording Insights for Microsoft Teams* allows you to automate compliance processes and use dashboards to proactively address compliance issues.
Related resources.
*Microsoft Teams is a trademark of the Microsoft group of companies.
