Connecting protel with the PBX is an alternative to traditional hotel management PBX systems. It offers a VoIP based PBX with an integrated interface to the property management system (PMS) of the hotel.
- Transfer of tariff information at the end of a call (length, billing, anonymized call number)
- Room state information via the room service personnel with codes
- Outward dialing of the telephone depending on the occupancy of the room
The PMS and the PBX are constantly connected and can communicate information instantly.