The full overview in the course of Ncontrol provides you with a good overview of your call activity. In addition to a detailed call history it also features a search function allowing you to search the call history. It also shows voicemails received and outgoing or incoming faxes.

- Click the respective tabs for a detailed overview.

You may further filter the call history by the name of the other party, or the time of the call or voicemail message.

- Enter the recipient and subject here.

- You can either use the existing email template or compose a personalised message to the recipient.

- Enter the first and last name of your contact.

- Clicking “Add" will save the contact to your private directory.

Use the search function to quite easily search your call function for specific calls or numbers.

- Click on the magnifying glass

⇒A search box opens in which you can enter the respective name or telephone number.

- Click on the magnifying glass  to the right of the search field.

⇒The call history will now be screened for the respective parameter

This shows all call activities with the exception of voicemails and fax messages.

You may further filter the call history by the name of the other party, or the time of the call or voicemail message.

Use the search function to quite easily search your call function for specific calls or numbers

-Click on the magnifying glass

⇒A search box opens in which you can enter the respective name or telephone number.

-Click on the magnifying glass  to the right of the search field.

⇒The call history will now be screened for the respective parameter

.

The “Missed Calls" tab shows your incoming calls which were not answered.

Use the search function to quite easily search your call function for specific calls or numbers.

-Click on the magnifying glass

⇒A search box opens in which you can enter the respective name or telephone number.

-Click on the magnifying glass  to the right of the search field.

⇒The call history will now be screened for the respective parameter

The voice mails tab shows your voice messages received. You will further be able to browse the list for the name of the party calling, the time of the call, or the time the messages was received.

Selecting and clicking a voice mail message from your list will show you the details of the message. You have the option:

1. to forward the message by e-mail
2. save the message to your computer or
3. click “Delete” to remove the message.

Enter the recipient and subject here.

You can either use the existing e-mail template or compose a personalised message to the recipient.

Use the search function to quite easily search your call function for specific calls or numbers.

-Click on the magnifying glass .

⇒A search box opens in which you can enter the respective name or telephone number.

-Click on the magnifying glass  to the right of the search field.

⇒The call history will now be screened for the respective parameter

The Fax tab shows your incoming and outgoing fax messages. You will also be able to search the list for the name of the sender or the time the fax was received.

Selecting and clicking an eFax from your list will show the details of the fax message. You will then have the option to delete the fax message directly in ncontrol.

After clicking “Delete" a new security screen will appear.

1. Press “Confirm" to permanently delete the fax message.
2. Press “Cancel” to stop the process.

Use the search function to quite easily search your call function for specific calls or numbers.

-Click on the magnifying glass  .

⇒A search box opens in which you can enter the respective name or telephone number.

-Click on the magnifying glass  to the right of the search field.

⇒The call history will now be screened for the respective parameter

On the ncontrol home screen please click .

You are now in the directory. Use the “ALL” tab to view the main phonebook and your private contacts. Here you will find all the contacts imported into your telephone system and contacts you added yourself.

1. Here you may search the entries in the main phonebook for the first name, surname and the telephone number.
2. Here you can edit individual contacts. Simply click the blue edit button.
3. Clicking “Add contacts” will only save a contact to the private directory.

Once you have entered the first- and last names and added the phone number, simply click “Add”.

On the ncontrol home screen please click 

You are now in the directory. View your personal address book under the “PRIVATE" tab. This only includes contacts you added yourself.

1. Here you may search the entries in the main phonebook for the first name, surname and the telephone number.
2. Here you can edit individual contacts. Simply click the blue edit button.
3. Clicking “Add contacts” will only save this contact to the private directory.

Once you have entered the first- and last names and added the phone number, simply click “Add".

After you successfully subscribed to a conference with your admin PIN number, all subscribed conferences are available in the conference overview.

To add further conference members please click .

Please enter the phone number or extension number and define whether the added party is the conference leader or a conference member. Please click Add to add the party or click Cancel to cancel the transaction.

Please find all conference information like phone number, admin PIN or user PIN here. Please click Close to close this window.

Have you successfully subscribed to a conference with your user PIN number, all subscribed conferences are available in the conference overview.

Please click  to view further conference details.

Then you're able to view further details as well as all signed conference parties.

By subscribing to a conference within ncontrol doesn't mean that you are automatically dialed into the conference. If you like to invite yourself via Click-2-Dial please click  . As soon as your desktop phone rings please take the call and enter with #.

Please find all conference information like phone number and user PIN here. Please click Close to close this window.

To access the Ncontrol settings please click on .

Settings allows you to make various configurations for your extension. These settings are directly transferred to your extension, allowing you to very easily manage your extension yourself.

You will then be able to see details of the various configuration options.

Click "Ncontrol" for the following options:

- Select the language you wish to use for operating Ncontrol.

- Tick the box to stay logged into Ncontrol.

- Determine whether you wish to use a leading 0 with numbers.

Please click  then select "Extension and Voicemail” to access the settings for your extension and voicemail. You now have the option to configure settings for your extension, your ring tone and your voicemail.

1. Click the "Extension" tab for configuration.
2. Choose your primary device if there are several devices available.
3. Select the language for your extension.
4. Select a timeout for automatic calling (e.g. 10 seconds).
5. Determine the length for phone number prediction.
6. Determine whether you wish to have your entire phone number displayed or only the header, or to block your phone number.
7. Here you can activate or deactivate the "Intercom" function.
8. Activate or deactivate the "Call waiting" function.

Here you will specify whether you wish to be notified of new voice mails by e-mail. If so, you will need to add the respective e-mail address and your voice mail password. For more information about your voice mail password please refer to the Administration Portal manual.

You can also determine whether to announce the caller phone number, date and the time of the respective voice mail message.

To obtain administrator rights for additional extensions on your telephone system please click  , then select "Linked Extension".

Ncontrol allows you to manage other extensions on your telephone system; this for example allows system administrators to conveniently keep track of settings of extensions.

The following will explain how to link additional extensions with your extension to manage them.

1. The extensions overview now shows which extensions you are managing and their current statuses.
Until authorised by the owner of the extension you have requested to maintain, the status will be set to “deactivated”. Once the request has been approved the status will change to “activated”.

2. Click "Add" to send an e-mail request to an extension.

IMPORTANT: An e-mail address must be stored under VoiceMail settings in order to e-mail the extension owner a management request. If no e-mail address has been added, the request will not be received and the status will remain "deactivated".

3. Click "update" to update the list of extensions you are authorised to manage.

1. Please enter the additional extension number you would like to manage.

2. Maintaining another extension requires the approval of the respective extension owner. The owner will then receive an e-mail request with a confirmation link. Edit the message to the extension owner here.

3.Please click "Add" to send the request.

4. To cancel the process please click "Cancel".

1. Use the drop-down menu to select which extension you currently wish to manage. The active extension is highlighted in green.

2. Here you will see an overview of all extensions you are authorised to manage.

See all your call forwardings at a glace.

In order to edit a call forwarding profile, click on the pen icon on the right side.

Here you can edit your call forwarding profile. Set a name for the profile.

Then, adjust the rule set to your profile.

Follow the steps below when setting up a call forwarding profile:

- Add a new call forwarding profile. This allows you to manage multiple call profiles for your extension. E.g. for office, home office, holidays, etc.

- Specify a name for your profile.

Now, you can define a rule set for the call forwarding profile. Here you define a behavior that you want to occur in a certain situation.

There are four call forwarding conditions:

• Always
• Busy
• No answer
• Not registered

- Select one or several call forwarding conditions and define the target, a number or e.g. voicemail to which the caller shall be forwarden to.

- Click on save.

What do the call forwarding options mean:

• Always

The call will always be forwarded to the number defined here.

• Busy

Here you can define to what number or voicemail the call shall be forwarded to, in case your extension is busy.

• No answer

You are not answering the incoming call within a defined time limit (timeout). The timeout can be set freely. Where should the incoming call be forwarded to after the defined timeout is reached. The caller receives a waiting signal and will then be forwarded to the defined destination.

• Not registered

Your device is not registered on the telephone system (e.g. broken cable etc.). All incoming calls will be forwarded to a defined destination. The caller will then be forwarded directly to the defined destination.

Please click  and select "Queues" to access the settings for your queues.

1. Used to select and edit existing profiles. A profile is activated when highlighted in green. To edit a profile please click the  button.
2. Here you may add a new profile.

1. Here please specify a name and assign an icon to the queue profile.
2. Here you can click the respective queue to sign in. Once signed into a queue it will be highlighted in green. You will also have the option to search for specific queues. To do so, please click
3. Then click "Save" to apply your settings.

This overview shows you all faxes you are connected to. To delete faxes from the list, please click on "X".

To add a new fax, please click on "Connect new fax".

When using multiple fax devices you will be able to set your default for sending fax messages. To do so, please click . The selected fax is now highlighted in yellow.

You can add standardised cover sheets for your fax messages. To do so, click the "Cover sheets" tab.

To add a new cover sheet click

1. Please assign a name, subject and default message for the cover sheet.

Placeholder options under Subject and messages are:

$DATE             Transmission time

$SENDER         Sender fax number

$DOCUMENT    Name of the file sent

2. To add the cover sheet please click "Add".

3. To cancel the process please click "Cancel".

When using more than one cover sheet, you may set a default for sending fax messages. To do so, please click . The selected cover sheet is now highlighted in yellow.

To access the settings for your news feeds please click  and select "Messages".

Here you will see your options for managing your news feed:

1. The overview shows which news feeds are already activated.
2. Click "Add custom news feed" to add a new news feed. Then specify the URL for the news feed and click "Add".

For a detailed overview of the news feeds added by you, please click the arrow icon at the bottom right.

You will then see a list of all current messages: