Release Notes

Release Notes 5th September, 2019

Cloudya Mobile App Android

Current version:

  • Android 0.2.0.1

Bug fixes:

  • Secure storage is working correctly on Android 10 now

Release Notes 4th September, 2019

Cloudya Mobile App Android

Current version:

  • Android 0.2.0

Bug fixes:

  • A call can now be retrieved properly after being put on hold
  • App works properly after re-login now
  • Call forwarding profiles are correctly selectable now
  • Voicemail history is shown correctly now
  • Using „call with“ on Samsung Galaxy S8 works properly with mobile app now
  • A security issue in the authentication mechanism has been fixed
  • Pop-up for registering GSM number is only displayed once before skipping registration
  • Ringtone is now audible when calling an external number
  • Ringtones are now working consistently
  • Member list of a conference is now shown correctly
  • Voicemails can now be played successfully
  • App now behaves correctly during start-up phase, after killing the app.
  • GSM numbers can now be registered correctly
  • DND works as designed now
  • Making outbound calls works consistently now
  • The app does no longer ask the user to re-enter his login data, after the app was killed 
  • Signalling behaviour of incoming calls has been improved
  • Mobile app displays the correct information after transferring a call now
  • Mute status is now shown correctly when placing a new call, if the last call was ended by the interlocutor
  • Mute status is now handled correctly when caller unmutes callee that was previously put on hold while muted
  • Phonebook search is now case insensitive 
  • The mobile will no longer continue ringing if the call is answered on a desktop phone
  • Mobile app can now be used over 3G networks
  • Security for sensitive data has been improved
  • When setting the App to DND and restarting it, it will now still be in DND mode.

Improvements:

  • The login process has been optimised
  • User experience in conference calls has been improved. Admins and users see different icons now
  • User experience for DTMF has been improved
  • User experience in ad-hoc conferences has been improved
  • User experience in displaying long names during the ringing phase when placing a call has been improved
  • User experience has been improved in order to comply with the style guide
  • Missing labels translations have been added
  • Overall stability and performance have been improved

Release Notes 28th August, 2019

Cloudya Mobile App iOS

Current version:

  • iOS 0.2.3

Bug fixes:

  • Now the mobile app properly ends a call after a timeout when iPhone goes offline
  • Editing of user settings works as designed now
  • Status message after call transfer has been corrected
  • An issue inhibiting the user from scrolling through the ″call through list″ has been fixed
  • An issue inhibiting the user from calling a number from his favourite list in the native contact app, when the mobile app was selected as preferred dialler, has been fixed
  • An issue causing a status delay, preventing the user from holding, transferring or hanging-up a call has been fixed
  • Phone number registration can now be done correctly during first login without App permissions interfering
  • C2D calls (call with feature) initiated by the iOS mobile app can now be hung up properly
  • When setting the App to DND and restarting it, it will now still be in DND mode  
  • Call view displays the correct state after accepting another incoming call now
  • Scrolling through sessions after changing languages works properly now

Improvements:

  • Security and stability in the authentication mechanism has been further improved
  • Stability has been further improved. There are less dropped calls now.
  • User experience in conference calls has been improved. Admins and users see different icons now
  • User experience has been improved in order to comply with the style guide
  • Overall stability and performance have been improved
  • User experience in displaying long names during the ringing phase when placing a call has been improved
  • User experience in displaying devices with very long device names has been improved
  • User experience in ad-hoc conferences has been improved
  • User experience for iPhone X, Xs, Xr has been improved. Colour in the notch area and in conference mode is displayed correctly now
  • User experience in muting and unmuting call has been improved

Release Notes 27st August, 2019

Provisioning

Bug fixes:

  • Polycom VVX: Polish phonebook key has been fixed and is now visible
  • Yealink: new German labels have been added

Release Notes 21st August, 2019

Cloudya Web App

Current version:

  • Cloudya Web App 1.0.20-1

Bug fixes:

  • Search for call history will now return proper results again
  • Detail view for call history and voicemail no longer show a page loading indicator

Release 8th August, 2019

Administration portal

Current version:

  • Administration portal 1.9.38.0

Bug fixes:

  • Function key editing is no longer very slow or running into timeouts
  • Call forwarding source can now be edited in user defined call forwarding profiles
  • When resetting the password, the system communicated an error. This has now been fixed.

Improvements:

  • Adjustment of French labels in the administration portal
  • Improvement in primary device definition when activating devices

Release Notes 8th August, 2019

Cloudya Desktop App

Current versions:

  • Cloudya-1.1.0-win
  • Cloudya-1.1.0-mac

Improvements:

  • The Desktop App will now work as a browser of the Web App
  • The Desktop App will now automatically stay up-to-date to the latest version of the Web App
  • The Desktop App does no longer need to be updated for new versions of the Web App
  • The Desktop App will no longer require an update for every new version of the Web App

Release notes 7th August, 2019

Cloudya Web App

Bug fixes:

  • Password reset e-mails are now being sent out correctly again
  • Call forwarding profiles can be added again

Release Notes 1st August, 2019

Cloudya Mobile App iOS

Current version:

  • iOS  0.2.2.1

Bug fixes:

  • It is now possible to initiate VoIP calls via 3G mobile networks
  • The status of an attended transfer is no longer shown as successful prematurely 
  • Search will now search for conference services in the list of subscribed conferences
  • Audio is properly muted for conference rooms on hold
  • It is now possible to initiate ad-hoc conferences
  • In ad-hoc conference calls, the list of participants is now properly shown after putting participants on hold and resuming
  • It is now possible to transfer calls which are on hold
  • The list of conference rooms is now refreshed after login
  • Muting calls works correctly now
  • Successful transfer will no longer result in “all calls on hold” shown
  • In conference calls, the proper controls are now shown to moderators and participants
  • The list of call through numbers can now be properly scrolled
  • Calling from the native iOS phone app “favourites” will now properly initiate the call through Cloudya
  • The call status & controls are now immediately available for ongoing calls
  • The permission dialogue will no longer interrupt the registration of the mobile number on first launch of the app
  • The UI will now react normally after a call was initiated with another “call with” target such as a desk phone
  • The DND status is not properly shown after launching or restarting the app
  • A second incoming call is now properly shown in the app when answered

Improvements:

  • UI improvements for dynamic conferences
  • UI improvements for the “call with” dialogue
  • UI improvements for the “notch” on iPhone X, Xs & Xr
  • Improved UI for ongoing calls with participants with very long names

Release Notes 1st August, 2019

Provisioning

Bug fixes:

  • All devices: Call forwarding target is now shown in display
  • Yealink CP920: Deactivation of key tones

Improvements:

  • Yealink firmware 84: Adjustment of misleading labels
  • Yealink T57W: Enablement of special characters and German umlaut in virtual keyboard

Release Notes 26th July, 2019

Cloudya Mobile App Android

Current version:

  • Android 0.1.8

Bug fixes:

  • Rollback from Version 0.1.7

Release notes 25th July, 2019

Cloudya Web App

Bug fixes:

  • Calls to extensions on DND will now be signaled as “busy” instead of displaying an error code
  • When telephony is not available, outgoing calls will now result in an error dialogue
  • The app will now detect and recover more reliably, when telephony is not available
  • Resuming outgoing calls on hold works again now
  • Sending faxes works again now
  • It is now possible to send the same PDF multiple times
  • The app menu is always shown even when the user has no extension assigned
  • The dialogue for fax details now looks as intended

Release notes 16th July, 2019

Cloudya Web App

Bug fixes:

  • Browser cache does not need to be cleared manually anymore. New changes will be displayed directly
  • Sending of eFax files works correctly in all scenarios
  • Issues related to duplicated ringing tone and endless ringing are fixed
  • User is not logged out anymore when entering the wrong password for switch to system configuration
  • Improvements in system configuration (session end handling, delete button, mouse hovering, display and scrolling of users, only supported tariffs are listed)
  • Displaying of the calling party number when calling via non default trunk now correct
  • Resetting password possible from mobile phone
  • Call through is working with all number formats
  • Emoji's are now supported for device names
  • Logout from a queue using Web app is possible
  • Various improvements on performance, stability and reliability
  • Several UI adaptations (icons for conference and incoming calls, call forwarding display, dragging of favourites for call initiation, USB identifier for audio equipment removed, colours and animation on the login page)

Release 16th July, 2019

Administration portal

Current version:

  • Administration portal 1.9.37.0

New features:

  • Call forwarding rules can now again be created via the administration portal

Bug fixes:

  • Confirmation behaviour in the source based call forwarding dialogue corrected
  • Performance improvements in the source based call forwarding entry

Improvements:

  • Adjustment of French labels in the administration portal
  • Device type name improvement
  • Handling of edge cases in the primary device settings

 

Release notes 27th June, 2019

Cloudya Web App

In case the update changes do not appear immediately, we recommend clearing the browser cache. Find more information on how to clear the Google Chrome cache here.

New features:

  • UX improvement for outgoing calls – automatic switch to phone view
  • Diverse UI Improvements

Bug fixes:

  • Failed call attempts are now shown with the proper failure code
  • Changing the “call with” setting will no longer trigger unwanted calls to conference rooms
  • Help for initiating new calls now properly shows “new call” instead of “add participant”
  • Search will now search for conference services in the list of subscribed conferences
  • On new calls the microphone is no longer shown as muted if it was muted in the last call
  • Initiating a new outgoing call will automatically switch the view to telephony
  • Call forwarding to groups, queues & skills now work as configured

Conference room controls have been improved, in particular in the following points:

  • In conference calls, participants don’t see the controls for admins anymore
  • In conference calls, moderators can now correctly toggle mute for all participants
  • In conference calls, moderators can now mute / unmute is each participant individually
  • In conference calls, the icons for hang up and mute are now shown side by side
  • In conference calls, the mute icon is now always red for muted participants
  • In ad-hoc conference calls, the list of participants is now properly shown after putting it on hold and resume
  • Conference rooms will now show the correct status and number of participants in the overview
  • System Configuration: e-mail addresses are now properly validated during user creation
  • System Configuration: the list of all users shows all columns properly indented
  • System Configuration: The search bar is no longer shown in for the migration wizard

Release 27th June, 2019

Administration portal

Current version:

  • Administration portal 1.9.36.0

New features:

  • Adding of duplicated numbers will now be avoided. Extensions cannot have same numbers as emergency numbers.

Bug fixes:

  • Several security improvements
  • General bugfixes and improvements

Improvements:

  • Adjustment of French labels in the administration portal

Release Notes 25th June, 2019

Ncontrol

Current version:

  • Ncontrol 4.15.22

Bug fixes:

  • The profile number will now be displayed in front of the profile name under the call forwarding settings
  • Adjustment of French labels in the product
  • General bug fixes and improvements 

Release Notes 21st June, 2019

Cloudya Mobile App Android 0.1.6

Changes:

  • It is now possible to initiate ad-hoc conferences 
  • Conferences can now be properly terminated for all participants by the moderator
  • Conferences initiation no longer offered if there is only one single call on hold
  • The list of conference rooms is now refreshed after login
  • It is now possible to transfer calls which are on hold
  • The status of an attended transfer is now longer shown as successful prematurely 

Release Notes 28th May, 2019

Cloudya Web App

In case the update changes do not appear immediately, we recommend clearing the browser cache. Find more information on how to clear the Google Chrome cache here.

New features:

  • Ad-hoc conferences can now be initiated also without consultation

Bug fixes:

  • It is no longer possible to assign an already assigned extension to a user
  • The date format in call history is correct now

Release Notes 16th May, 2019

Cloudya Web App

In case the update changes do not appear immediately, we recommend clearing the browser cache. Find more information on how to clear the Google Chrome cache here.

Bug fixes:

  • Ringback tone on outgoing calls is now played on the right audio device
  • No more one-way-audio when changing microphone/speaker setting on operating system level during a call
  • Queues can now be sorted alphabetically
  • Source based call forwarding settings are now working again
  • Cancelled incoming calls are no longer shown in the phone view
  • Dialling star codes with two leading asterisk-character is now possible (e.g.**11)
  • A few UI improvements

Release Notes 8th May, 2019

Cloudya Mobile App Android

Current version:

  • Android 0.1.5

New features:

  • Callthrough number selection depends on your country location now
  • Redial via call button
  • The default time format has been changed from am/pm to 24h

Bug fixes:

  • Reliability on signalling incoming calls has been improved
  • Transfer is now possible also for incoming calls
  • One-way audio issues after hold/unhold have been fixed
  • Ringback tone on outgoing calls is now played in all situations
  • Cloudya App does no longer crash when a call is initiated via the native dialer app
  • Improvements for online/offline mode detection
  • Call forwarding settings are working again
  • When adding a second call it is now possible to call an external number
  • Missing translations have been added
  • A few UI improvements

Release Notes 2nd May, 2019

Cloudya Mobile App iOS

Current version:

  • iOS 0.1.8

Bug fixes:

  • Improvement of the search layout
  • When adding a 2nd call it is now possible to call an external number
  • Visual feedback after a call was ended
  • Stability improvement in poor network conditions

Release Notes 17th April, 2019

Cloudya Mobile App iOS

Current version:

  • iOS 0.1.7.1

New features:

  • UI for iPhones with notches (e.g. iPhone X) has been improved
  • Callthrough number selection depends on your country location now
  • The handling of multiple external audio devices (e.g headset, hands-free devices) has been optimised
  • Redial via call button
  • The default time format has been changed from am/pm to 24h

Bug fixes:

  • iOS permissions (e.g. microphone access) are now asked again if the app is de- and reinstalled again
  • The reaction speed for the search component has been improved
  • Transfer is now possible also for incoming calls
  • One-way audio issues after hold/unhold have been fixed
  • Ringback tone on outgoing calls is now played in all situations
  • Mobile app starts also during an active GSM call now
  • Call stability has been improved in instable Wi-Fi environments
  • Reliability on signalling incoming calls has been improved
  • Missing translations have been added
  • A few UI improvements

Release Notes 9th April, 2019

Cloudya Web App

In case the update changes do not appear immediately, we recommend clearing the browser cache. Find more information on how to clear the Google Chrome cache here.

New features:

  • The default date format has been changed from dd/mm/yyyy to dd.mm.yyyy per default
  • UX Improvement for Call Transfers – Unneeded UI elements have been removed

Bug fixes:

  • Changing the audio input device during a call does not put the callee on hold anymore
  • Conference rooms can now be found again via search
  • Attendent transfer is now working also for incoming calls
  • Call swap/unhold a callee is now working again
  • Oneway audio issues in some situations are fixed
  • It is now possible to transfer callees that have both originally called you
  • System Configuration: Adding an existing user to a new Customer does not trigger a new welcome mail anymore
  • System Configuration: Sorting users alphabetically in the System Configuration is now working correctly

Release Notes 2nd April, 2019

Cloudya Desktop App

Current versions:

  • Cloudya_win_1.0.3
  • Cloudya-1.0.12-mac

Bug fixes:

  • ReCaptcha is now working correctly in case of a failed login
  • Login works correctly when "Remember me" is selected

and all features and bug fixes mentioned below in the Web App release

 

Cloudya Web App

In case the update changes do not appear immediately, we recommend clearing the browser cache. Find more information on how to clear the Google Chrome cache here.

New features:

  • The Web App version number is now shown on the info page
  • The default time format has been changed from am/pm to 24h

Bug fixes:

  • eFax entries in history can now be deleted
  • Orbit/call-pull button will now be shown on running calls on the extension
  • Settings: user name changes are no longer discarded when the account is changed in the top of the page. A new modal validation window was added.
  • Audio device settings are now no longer lost when the PC is woken up from idle mode
  • Icon to redirect call to voicemail is now displayed correctly
  • Call forwarding profiles button is now shown instantly after creating the first profile
  • The “cancel” icon is no longer missing in call popups for failed calls
  • The Web App no longer terminates active calls when starting a download
  • Login app sound is now triggered correctly when starting the app
  • System Configuration: user changes are no longer discarded when the account is changed in the top of the page. A new modal validation window was added.
  • System Configuration: an extension can no longer be linked to multiple users
  • System Configuration: when deleting a user which is in multiple accounts from one of the accounts, deleted the user completely. This is now fixed

Improvements:

  • Improvement of GUI elements during an active call. In ringing state, when trying to reach somebody, an incoming call will not be signalised.

Release Notes 13th March, 2019

Cloudya Mobile App iOS

Current version:

  • iOS 0.1.4

Bug fixes:

  • When trying to start an ad hoc conference and cancelling the call to a second party, while the first call is still on hold, the app was not responding to any of the two calls. This is now fixed and ad hoc conference initiation works correctly.
  • The call-through number was changed in order to have a leading plus
  • Forwarding call screen: tapping on list icon opens favourites / BLFs now
  • Now the app displays the number pad instead of normal keyboard for number registrations
  • After login, the view jumps from dial pad to favourite list if favourites exist in mobile client. This is now fixed
  • User can now redial when callee is busy in mobile client
  • Performance improvements with large local phonebooks
  • Logging out from the app works correctly again

Release Notes 12th March, 2019

Cloudya Web App

In case the update changes do not appear immediately, we recommend clearing the browser cache. Find more information on how to clear the Google Chrome cache here.

New features:

  • Source based call forwarding is implemented. You can now add rules to your call forwarding profiles

Improvements:

  • Improvement of "How to" tutorial after login – now with short video animations
  • Now only the user himself can change his username, not the admin
  • Мissing translations in device list were added
  • Style and layout fixes for multiple items in under the Download tab

Bug fixes:

  • Sending FAXes is possible again
  • Users are now listed correctly in the System Configuration
  • Parallel ringing settings: now all internal calls can be selected
  • Autocomplete in function key component (settings) lead to never ending loading. This is now fixed
  • Admin Sidebar is now reachable in mid-size windows

Release Notes 7th March, 2019

Cloudya Mobile App Android

Current version:

  • Android 0.1.4

Bug fixes:

  • The app handles calls properly in combination with GSM now. During an ongoing GSM call, no VoIP call can be initiated and or received. However, in case of an incoming VoIP call, the user receives the fall back GSM call instead.
  • Tapping on a missed call notification now opens the call history
  • Tapping on list icon on call forwarding now properly opens list of favorites
  • Now the app displays the number pad instead of normal keyboard for number registrations
  • Phone calls now transmit proper audio when the app is in background
  • Calls can now be initiated from the native contact app
  • Numbers and letters on the dial pad do no longer overlap
  • When trying to start an ad hoc conference and cancelling the call to a second party, while the first call is still on hold, the app was not responding to any of the two calls. This is now fixed and ad hoc conference initiation works correctly.
  • Call Through now works properly when initiating a call from the call history
  • The registered mobile phone number is now discarded on logout. Incoming calls do no longer arrive on the device.
  • Logging out from the app works correctly again
  • Mobile phone number can now be properly registered again
  • Performance improvements with large local phonebooks

Release Notes 21th February, 2019

Cloudya Web App

In case the update changes do not appear immediately, we recommend clearing the browser cache. Find more information on how to clear the Google Chrome cache here.

Improvements:

  • Redial via call button has been improved. For redialing, just click the green call button in the dial pad twice.
  • Telephony offline status bar is now visible on every first load/reload
  • Admin - System Configuration improvement of the adaptive UI: Permission button is only shown if you have access to more than one account
  • Admin - System Configuration: Menu does not get restored after page reload when in the permission tab
  • UX Improvement number selection (call forwarding / parallel ringing target): the double confirmation for entering phone number targets has been removed

Release Notes 15th February, 2019

Cloudya Desktop App

Current versions:

  • Cloudya_win_1.0.2
  • Cloudya-1.0.9-mac

New features:

  • A new installer for the Windows Desktop app has been included.

Cloudya Web App

In case the update changes do not appear immediately, we recommend clearing the browser cache. Find more information on how to clear the Google Chrome cache here.

Improvements:

  • User permission listing: the assignment handling has been improved
  • Labels have been improved in several dialogues
  • GUI improvements: icons are now better visible in conferences

Bug fixes:

  • Private contacts can now be added to the directory
  • Contacts can now be added directly from the call history
  • E-mail addresses with special characters will no longer be rejected
  • Fax handling has been improved
  • Fax history is now again loading correctly
  • The handling of voicemail settings has been improved
  • The error occurring during function keys loading has been resolved
  • The error occurring while searching has been resolved

Release Notes 8th February, 2019

Cloudya Web App

In case the update changes do not appear immediately, we recommend clearing the browser cache. Find more information on how to clear the Google Chrome cache here.

New features:

  • A download section was added to the Settings. Here you can find the Desktop Apps for Windows and macOS.

Improvements:

  • Drag & drop behavior of function keys was improved
  • Adaptive UI improvements – the orbit/handover button is only visible during an active call
  • New note “telephony offline” will be displayed if there is no audio device on your PC/Mac available
  • Colours of disabled icons were updated

Bug fixes:

  • New contacts can now be added to the contacts section again
  • Setting a speed dial as function key is working again
  • User settings (parallel ringing, intercom, call waiting, voicemail settings) are working again
  • Improvements for Firefox/Safari – Audio devices can now be selected
  • The ring back tone behaviour now improved
  • New participants can now be added to a conference
  • Function codes with 2 stars can now be saved

Release 9th January, 2019

Administration portal (1.9.30.0)

  • bugfix: call recording permissions ignored
  • bugfix: saving extension doesn't work
  • bugfix: GET targets/X-services/Y/inbound-trunk-number response time sporadically too long ~20s
  • bugfix: not possible to add a new Siemens or Kirk device, exception error
  • new: sorting of firmware versions adjusted. New firmware to be found on top of the list.
  • general bugfixes and improvements

 

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