Future-ready business communication starts here.

Unlike complex on-premise setups, cloud telephony gets your team started in no time. It’s easy to configure, works with your existing tools, and eliminates the need for hardware or local infrastructure.

Forget location limits. With our cloud telephony, your team communicates from anywhere – across mobile, desktop and browser. Perfect for hybrid work, fast-growing teams and multiple office sites.

With built-in innovations like voicemail transcription and seamless CRM integration, you leave behind outdated systems and unlock more productive workflows – powered by the cloud.

Make and receive calls, host video meetings, access voicemails and contacts – all from one intuitive interface that works across desktop, mobile and desk phone.

AI-powered features like voicemail transcription and seamless CRM integrations support faster, smarter communication – with more innovations coming soon.

Offer local phone numbers in all major European countries – with one provider, one platform and no cross-border complexity.

Hosted in Germany and fully GDPR-compliant – with high availability, encrypted data and strict access control built into the platform.

Stay connected wherever your teams are – in the office, remote or hybrid. Cloudya keeps communication consistent across locations without the need for local infrastructure.

Scale up or down with flexible pricing models that grow with your business — no hidden fees, no wasted resources.

Call queues are often used to prevent callers from being turned away when there are not enough staff to handle a large number of calls. While in the queue, the caller is played pre-recorded music or a message that can be used to advertise products or services.

You can use call routing to specify when to forward incoming calls to specific parties. You can also determine call routing periods and call routing exceptions, such as a holiday rule.

If an incoming call cannot be answered, the respective voicemail is activated. The caller can then leave a message. The message is saved digitally – as an audio file and, thanks to a new AI feature, also automatically as text. It can be listened to or read via email or directly in the Cloudya app.

Interactive Voice Response navigates a caller through a menu by pressing the corresponding buttons on the telephone. Each touch of a button takes the caller to the next menu item and therefore ultimately to the correct point of contact.

With Calling Line Identification Presentation (CLIP) it is possible to display the telephone number of the caller. This allows the person receiving the call to identify who is calling before answering. It enhances call transparency and helps users screen unwanted or unknown numbers.

Calling Line Identification Restriction (CLIR) is the process of withholding a number. Meaning there is no caller ID and the recipient cannot see who is calling.

Zero touch provisioning allows you to perform a mass rollout of your hardware with minimal logistic expenses by updating device firmware without manual configuration being required on the phone.

With the tight integration through XML based menus, you have quick and easy access to core features of the PBX, such as parallel ringing, switching between call forwarding profiles and agent management.

By providing local and international phone numbers it is possible for branches in different locations to get telephone access in a minimum of time. By using complete number blocks each employee can easily receive an own phone number.