NFON AG convinces Fressnapf Group: more than 1,500 markets will use cloud telephony by 2020

  • Modern communication for expansion
  • NFON AG on its way to becoming the No. 1 for cloud telephony in Europe

Munich, 6 March 2019 - NFON AG, the only pan-European cloud PBX provider, today announced that it entered into a contract to connect the Fressnapf Group, Europe's market leader in pet supplies, to the NFON PBX from the cloud. More than 1,500 markets will be integrated into the telephone system by the end of 2020. The contract’s volume corresponds to around 4,500 seats (extensions). In France, Germany and Switzerland, 100 markets have already been successfully converted to NFON cloud telephony in a very short period of time. A further 600 markets will be implemented in the near future, followed by existing and new locations by 2021, which the Fressnapf Group will open as part of its expansion course. "The decision to cooperate with NFON in the future is a great success", explains Hans Szymanski, CEO and CFO of NFON AG. "The quality of our cloud telephony system in combination with our international reputation and leading role have been decisive and have convinced the market leader for pet supplies in Europe."

Internationality demands cloud

The European expansion on- and offline belongs to the corporate strategy CHALLENGE 2025 of the Fressnapf Group. This is supported by a cloud solution that is available everywhere. NFON accompanies the company during the digital transformation - including the replacement of ISDN technology as well as a fast Europe-wide technical migration in a highly professional way. Benjamin Beinroth, Senior Vice President IT & Processes of the Fressnapf Group is convinced: "With Fressnapf and NFON, are two European top players are coming together. Business communication from the cloud is essential as part of our consistent digitalization of the company. In addition to our national franchise partners, the employees of our national subsidiaries will also benefit significantly from stable, high-quality systems." NFON Austria is in charge of this major project.

NFON to shape the digitalization

The company, which was founded in Munich in 2007 and went public on the Frankfurt Stock Exchange (Prime Standard) in May 2018, is growing steadily and is pursuing a clear expansion strategy. As part of this strategy, NFON AG acquired Deutsche Telefon Standard AG, an specialist in cloud communication, in March 2019. Hans Szymanski: "We are growing continuously and adopt new customer groups both nationally and internationally. Our task is clearly defined: to drive the company's growth forward. The acquisition of major customers is proof that we offer the right product on the market at the right time. This has brought us one step closer to our goal of becoming the number 1 in Europe."


Headquartered in Munich, NFON AG is the only pan-European cloud PBX provider – counting more than 20,000 companies across 13 European countries as customers. With Cloudya, NFON offers an easy-to-use, independent and reliable solution for advanced cloud business communications. Further premium and industry solutions complete the portfolio in the field of cloud communications. With our intuitive communications solutions, we enable European companies to improve their work a little, every single day. NFON is the new freedom in business communication. 

About the Fressnapf Group

The Fressnapf Group is the market leader in pet supplies in Europe. The enterprise was created 1990 by owner Torsten Toeller in Erkelenz (North-Rhine/Westphalia). To the entrepreneurial group belong today more than 1,500 specialized markets in eleven European countries (there usually under the name Maxi zoo) and more than 12,000 persons employed. Modern markets, competent advice, attractive prices, a wide range of services and an online shop make the Fressnapf Group more and more a cross-channel retailer. Today, the Fressnapf Group has an annual turnover of almost two billion euros. The Fressnapf Group is a promoter of various charitable animal welfare projects and is constantly expanding its social commitment to the relationship between people and animals. The mission is: We do everything we can to make the coexistence of man and animal easier, better and happier.


Hans Szymanski, CEO & CFO, Benjamin Beinroth, Senior Vice President IT & Processes, Fressnapf Holding SE.

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