- NCTI extended by CEBP and Unified Communication features
- Comprehensive communication solution
Munich, October 25, 2019 – NFON AG, the only pan-European cloud PBX provider, announces the launch of NCTI* Pro and addresses core needs of large user groups and specialized work environments. With NCTI Pro, NFON complements the NCTI portfolio premium and standard with deeper business process integration (CEBP = Communication Enabled Business Processes) and UC features (UC = Unified Communication). "There is a need for a comprehensive solution, especially telephony, which enables people to communicate efficiently, productively and ultimately profitably," explains César Flores Rodríguez, Chief Sales Officer of NFON AG. "NCTI Pro is an important solution component for giving business communication and its users the freedom that they need.”
The constantly growing demand for intensive business process integration offers numerous added values for companies. Customer requirements are integrated into existing applications and business tools such as Salesforce, Datev, SAP and more with maximum convenience, information about callers is displayed from existing data records and the phone can be controlled via the computer. Markus Krammer, Vice President Products & New Business of NFON AG: "NCTI Pro shows that a holistic view of the customer is becoming increasingly important. Applications must perform significantly better and become noticeably more complex - so it is essential to lift simplicity and functionality to the same level". NCTI Pro offers the extension of UC features such as video, chat and screen sharing and also enables mobile communication via native iOS & Android apps while on the move or from the home office. Markus Krammer: "Mobile communication is becoming increasingly important, the workplace of tomorrow is already today independent of location. Understanding this is essential. NCTI Pro is NFON's answer to transformation processes in business communication and complements our core product Cloudya". NCTI Pro is flexible and scalable, with billing per user (4.80 Euro) and month. NCTI Pro is now available in Germany and is planned for the following countries by the end of the year: Austria, Spain, Italy, France and United Kingdom.
Since its foundation in 2007, NFON AG has recorded continuous growth. The IPO in 2018 (Frankfurt Stock Exchange, Prime Standard) was an important step for NFON's expansion strategy. With the launch of the new core product Cloudya, the takeover of Deutsche Telefon Standard AG at the beginning of the year and the opening of further branches in Italy and France, the corporate strategy is being consistently pursued: Growth! Hans Szymanski, Chief Executive Officer & Chief Financial Officer of NFON AG: "We understand the customer, the partner and the complex needs of the markets. We are intensifying the diversity and functionality of our services for European companies. NFON for Europe also means: We have a clear focus on becoming number 1 in Europe". On October 10, 2019, the readers of the Funkschau** voted the core product Cloudya the best telephone system from the cloud.
* CTI: Computer Telephony Integration
** According to Horizont Fachmedien Report May 2018, Funkschau is one of the largest trade publications in Germany. Source: funkschau.de
Headquartered in Munich, NFON AG is the only pan-European cloud PBX provider - counting more than 30,000 companies across 15 European countries as customers. With Cloudya, NFON offers an easy-to-use, independent and reliable solution for advanced cloud business communications. Further premium and industry solutions complete the portfolio in the field of cloud communications. With our intuitive communications solutions, we enable European companies to improve their work a little, every single day. NFON is the new freedom in business communication. www.nfon.com
Hans Szymanski, Chief Executive Officer and Chief Financial Officer, NFON AG; César Flores Rodríguez, Chief Sales Officer, NFON AG and Markus Krammer, Vice President Products & New Business, NFON AG
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