More than Voice over IP (VoIP): NFON Cloud Telephony is an intelligent business communication platform that replaces traditional hardware with a unified solution.
Effortless voice calls, simple video conferencing, and seamless integration with CRM and collaboration tools.
Voice over IP ( VoIP ) is a communications technology that enables telephone calls over a broadband Internet connection – as an alternative to regular calls over analog telephones and the public telephone network.
Cloudya is significantly more cost-effective than a traditional phone system, with the option to integrate your existing legacy or IP-PBX system!
Interactive Voice Response (IVR) for smoother communication.
Easy setup with 2FA or a simple app installation.
Centralised management from anywhere, including multi-site and home office setups.
Use modern devices and methods to reduce costs.
Quick and flexible scaling to support your business growth.
Keep your existing phone numbers.
One price. No hidden costs. Monthly adjustable tariffs with no long-term contracts.
Run unified voice, video, and text across a secure European network. Centralised cloud controls allow your team to instantly assign numbers, configure cross-border routing profiles, and provision new workspaces on demand.
Turn raw conversation into structured data with automatic call summaries and compliance-ready sentiment logs. You can deploy zero-code conversational bots to handle repetitive customer inquiries or route complex calls directly to the right live agents.
Connect your phone system natively to tools like Microsoft Teams, Salesforce, HubSpot, and WhatsApp for Business. Every conversation syncs automatically with your existing tech stack to eliminate manual data entry and keep your customer timelines perfectly updated.
The reliable foundation for hardware-centric teams. Optimised for professional desk phones and essential CRM synchronisation, with built in AI capabilities and flexible local number blocks.
The intelligent workspace for modern hybrid teams. Includes Softphone, HD video meetings, advanced AI capabilities like transcription, conversation summaries, action items, and follow-up generation built in.
Technical Note: All NFON Cloud Telephony products operate on a geo-redundant infrastructure with AES-256 end-to-end encryption.
"Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility."
"Nia FrontDesk is already a huge relief for our day-to-day work and saves us a significant amount of time. We now only receive calls that actually require our attention."
"By integrating botario into our customer service, we’ve automated up to 50% of tariff changes and reduced call duration by 20%.”
“What used to take hours and external partners, we can now do in minutes, in-house, live during a client meeting. Many functions we control today simply weren’t possible before. With NFON Contact Center, we manage our processes independently and far more efficiently.”
"Our biggest challenge is to stay connected at all times. Thanks to Cloudya’s seamless integration with Microsoft Teams, we can now make calls directly from the app and benefit from streamlined workflows and insightful reporting with Monitoring Queues."
"After many pitches from various manufacturers, we decided in favour of an innovative collaboration with botario and have never looked back after this decision."
“NFON’s AI VoiceBot allows us to handle patient requests consistently, 24/7. Structured input, less manual effort – it’s a huge relief for our team and a major service upgrade.”
NFON Cloud Telephony offers a smart AI cloud telephone system with unified communications (UC) features, allowing you to adapt quickly to changing business needs. With Cloudya, you get a complete PBX system that scales with your business, ensuring seamless, cost-effective communication without the limitations of traditional setups.
Scalable tariffs every month - ensuring your telephone system grows alongside your business.
Effortless setup - end devices are automatically provided and ready to use in just minutes with Plug & Play.
Geo-redundant - fail-safe infrastructure, proudly made in Germany.
