"Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility."

Tobias Armleder

IT Lead, Demeter

"Nia FrontDesk is already a huge relief for our day-to-day work and saves us a significant amount of time. We now only receive calls that actually require our attention."

Dieter Liessmann

Managing Director, top solutions

"By integrating botario into our customer service, we’ve automated up to 50% of tariff changes and reduced call duration by 20%.”

Nick Rostalski

Chief Product Owner & Head of Service, Tchibo MOBIL

“What used to take hours and external partners, we can now do in minutes, in-house, live during a client meeting. Many functions we control today simply weren’t possible before. With NFON Contact Center, we manage our processes independently and far more efficiently.”

Noah Kellner

Head of IT, Dialog-Factory GmbH​

"Our biggest challenge is to stay connected at all times. Thanks to Cloudya’s seamless integration with Microsoft Teams, we can now make calls directly from the app and benefit from streamlined workflows and insightful reporting with Monitoring Queues."

Fritz Pschormeir

Head of IT Infrastructure, financial.com

"After many pitches from various manufacturers, we decided in favour of an innovative collaboration with botario and have never looked back after this decision."

Jan Christian Halfbrodt

Project Manager AI, Cewe

“NFON’s AI VoiceBot allows us to handle patient requests consistently, 24/7. Structured input, less manual effort – it’s a huge relief for our team and a major service upgrade.”

Patrik Dietsche

Technical Director, Gelenk-Klinik