Unlock More from Microsoft Teams with Voice, Analytics & Devices

The NFON Microsoft Teams Eco-System

You already offer Microsoft 365 – now take your revenue further.

Let your customers make and receive phone calls directly within Microsoft Teams with NFON's integration. No extra apps, no extra hassle.

A digital interface showing NFON Cloud Telephony with a contact list and dial pad, with a chatbot interaction and Microsoft Teams logo overlay. A digital interface showing NFON Cloud Telephony with a contact list and dial pad, with a chatbot interaction and Microsoft Teams logo overlay.

Learn more about partnering with NFON

What is Teams Calling?

Think of it like this: Teams Calling turns Microsoft Teams into a business phone system. Your customers can:

  • Make and receive calls using their existing Teams app

  • Keep their current phone numbers

  • Route calls professionally with features like voicemail, call forwarding and auto-attendants

There are two main ways to set this up:


Direct Routing

Bring your own telecom provider and connect Teams to the public phone network. More flexible, more cost-effective.

Operator Connect

A Microsoft-approved way to connect Teams Calling with a trusted voice provider – no hardware, no complexity.

Not sure which to choose? We’ll help you match the right solution to your customers' needs.

Add More Value with Analytics & Call Recording

Analytics 365

Give your customers powerful insights into how Teams is being used. With Analytics 365, they can track call volumes, response times, spot collaboration trends and make data-driven decisions. Ideal for sales, support desks or any business valuing performance & productivity.

Teams Call Recording

Whether for training, compliance, or quality control – Teams Call Recording makes it easy to capture and review important conversations. Fully integrated, secure and scalable.

Choose the Right Hardware

Not every Teams user needs a desk phone—but for those who do, we have options. From headsets & speakerphones to certified Teams phones & video devices, we’ll help you recommend the right hardware for office workers, remote staff, receptionists, and meeting rooms.