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The NFON Microsoft Teams Eco-System
Unlock More from Microsoft Teams with Voice, Analytics & Devices
You already offer Microsoft 365 – now take your revenue further.
Let your customers make and receive phone calls directly within Microsoft Teams. It’s the next step in simplifying their communications – no extra apps, no extra hassle. Just seamless calling from the same platform they already use to chat, meet and collaborate.
Ready to offer the full Microsoft Teams experience?
Get in touch today to unlock Teams Calling, Analytics and more for your customers.
What is Teams Calling?
Think of it like this: Teams Calling turns Microsoft Teams into a business phone system. Your customers can:
Make and receive calls using their existing Teams app
Keep their current phone numbers
Route calls professionally with features like voicemail, call forwarding and auto-attendants
There are two main ways to set this up:
Direct Routing
Bring your own telecom provider and connect Teams to the public phone network. More flexible, more cost-effective.
Operator Connect
A Microsoft-approved way to connect Teams Calling with a trusted voice provider – no hardware, no complexity.
Not sure which to choose? We’ll help you match the right solution to your customers' needs.
Add More Value with Analytics & Call Recording
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Analytics 365
Give your customers powerful insights into how Teams is being used. With Analytics 365, they can:
Track call volumes, response times and user activity
Spot trends in collaboration
Make data-driven decisions to improve performance
It’s ideal for sales teams, support desks or any business that values performance and productivity.
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Teams Call Recording
Whether for training, compliance, or quality control – Teams Call Recording makes it easy to capture and review important conversations. Fully integrated, secure and scalable.
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Choose the Right Hardware
Not every Teams user needs a desk phone – but for those who do, we've got options.
From headsets and speakerphones to certified Teams desk phones and video devices, we’ll help you recommend the right hardware for:
Office workers
Remote staff
Receptionists and call handlers
Meeting rooms
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