Discover AI assistance

Try Contact Center Copilot Free for Up to Two Months

Already using NFON Contact Center? For a limited time, you can try NFON Contact Center Copilot free of charge for up to two months.

Experience how AI can help your team work faster, communicate more consistently and resolve customer enquiries more efficiently.

Bring AI directly into the NFON Contact Center workspace.

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Improved customer experience

Write better responses, faster

Responding to customer enquiries often involves rewriting messages, checking grammar or trying to strike the right tone.

Use Copilot to:

  • Rephrase existing responses

  • Improve grammar and spelling

  • Generate content using custom prompts

  • Create more consistent customer communications

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Multilingual customer support

Reduce language barriers

Language differences shouldn't slow down customer service.

Use Copilot to:

  • Provide instant two-way translation,

  • Communicate naturally with customers in different languages without leaving the conversation.

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Reduce handling times

Understand conversations in seconds

Long email threads and extensive CRM histories can delay every customer interaction.

Use Copilot to:

  • Automatically generate concise summaries of previous conversations and CRM activity

  • Allow agents to understand the situation immediately.

FAQs

Who is eligible?

All Existing Contact Center customers with Voice, Social, Helpdesk, Email, Chat or Ultimate licenses will benefit from CRM and ticket summarisation. Text based licence users (Social, Helpdesk, Email, Chat or Ultimate) will also be able to rephrase existing responses; improve grammar and spelling; generate content using custom prompts and use translation tools.

When does the promotion end?

The free licence period ends on 31st October 2026.

Can I cancel during the trial?

Yes. You can cancel completely or reduce the number of licenses at any time before 31st October, free of charge.

How many Copilot licenses can I order?

You can order any number of Copilot licenses for your existing eligible agents.

What happens after the trial?

Unless cancelled or reduced before the end of the second month, trial licenses will automatically convert to standard paid Copilot licenses.

Is there a minimum contract term?

No. Trial licenses have no minimum term and no notice period.

Explore Contact Center Copilot

See how AI can help your agents write faster, communicate more consistently, support more languages and resolve customer enquiries more efficiently.