Voicebots & Phonebots for Human-like Automation

Speech Accuracy
GDPR-compliant
Generative AI
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Non-binding and without risk.

AI that powers call automation beyond simple scripts.

botario Voicebots & Phonebots combine speech recognition, advanced language models, and real-time processing to deliver lifelike interactions at scale. Users speak freely, tasks are completed instantly, and calls are resolved without friction. With seamless integration into existing phone systems, these bots run 24/7, handle high volumes, and maintain full context across every handover — all while staying compliant and future-ready.

Trusted by 100+ Businesses to Automate what Matters

Designed to Deliver Faster, Smarter Voice Experiences

Integrate easily with your systems

AI phone assistants plug right into CRMs, calendars, and databases — capturing and retrieving data with seamless precision.

Power Human-like Conversations

Handles accents, dialects, and multiple languages with ease, enabling smooth, natural conversations that feel truly human across all channels and devices.

Fits Your Infrastructure

Integrates with any existing phone system, allowing full automation without changing providers, hardware, or core communications setup — no extra effort required.

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Where Automation Delivers Real Value

Automate first-line support, answer FAQs, and route calls to the right agent with full context, improving service speed and caller satisfaction.

Hotline Automation

Instantly handle FAQs, account questions, and service requests around the clock.

Call Routing & Escalation

Pre-screen and direct calls to the right agent or department with full context.

User Verification

Authenticate callers using customer IDs, account numbers, or custom logic before proceeding.

Let users book, reschedule, or cancel appointments by voice, while sending real-time alerts and reminders to keep everyone informed and on track.

Appointment Booking

Let users schedule, modify, or cancel appointments by voice — synced to your calendar system.

Voice Reminders

Send automated reminders for appointments, payments, or deadlines to reduce drop-offs.

Real-Time Alerts

Proactively inform users about service disruptions, order status, or critical updates

Guide users through processes like contract updates, claims, or profile changes, and sync the collected data directly with your backend systems.

Claims & Contract Updates

Guide users through claim submissions or contract changes and sync with backend systems.

Profile Changes

Allow users to update personal data (e.g., phone number, address) securely by phone.

Payment & Billing Requests

Guides users through secure workflows to update payment details, request invoices, or report billing issues — all synced with backend finance systems.

Support your teams with voice-driven tools that handle IT requests, HR information, and common internal workflows — saving time and reducing manual effort.

IT Helpdesk Voicebot

Automate routine internal support tasks like password resets or ticket creation.

Time-off & Leave Management

Allows employees to check leave balances and submit time-off requests — all via voice interaction.

Employee Hotline

Empower employees to securely report workplace incidents, concerns, or policy violations through voice.

Jan

Project Manager AI at Cewe

“After many pitches from different vendors, we decided on an innovative collaboration with botario and have never regretted that decision.”

Daniela

Produkt, Preis und Marketing

Financially, we save costs for external service centres and can plan employee resources more effectively. The customer experience has significantly improved: Steinbach now comes across as digital, modern, and future-orientated.”

Melcher

Project Manager – Digital Projects at swb AG

“When we evaluated vendors, botario stood out as the clear choice. We can shape the solution to our needs — from custom statistics to fine-tuning the bot's logic — and stay fully in control. The development team impresses with fast responses, works with us directly on challenges, and keeps the platform evolving so we move forward as fast as technological advancements do.”

Architected for Scalability, Optimised for Control

botario is fully provider-agnostic, enabling seamless integration of the latest GPT models from leading providers or on-prem LLMs. Easily switch providers, combine models for different use cases, and adapt as AI evolves — all without vendor lock-in.

Low-code Meets Pro-code

Build fast with a drag-and-drop editor or go deep with custom scripting. One platform for simple flows and advanced automation.

LLM-Ready, with Control

Add knowledge with drag-and-drop or let the system crawl your website regularly, ensuring your chatbot delivers precise, RAG-powered answers.

Flexible Deployment Options

Run in the cloud, on-prem, or hybrid. Built for sensitive sectors with strict data control and compliance needs.
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Compliance Without Compromise

Proven in practice: Over 25 statutory health insurance companies, various energy service providers, mobile phone providers, and numerous SMEs with above-average data protection requirements already trust us wholeheartedly.

GDPR-compliant, Hosted in Europe

Built to meet Europe’s strictest data standards, with secure hosting in Germany and on-premise options for full control.

Healthcare-grade Security

Originally developed for health insurers, botario is built to handle sensitive data with the highest levels of security and compliance.

Built for Sensitive Data

Fully aligned with the EU AI Act, the solution enables industries like finance to optimize efficiency while operating in full compliance.

Align the Use Case

Start with a clear goal like support, onboarding, or self-service, then map the process, data, and systems to launch your automation.

Build the Bot

Design intelligent dialogues, embed knowledge, and tailor the bot to your specific needs, rigorously testing and refining it to ensure top performance.

Connect Your Systems

Integration with CRMs, ERPs, and ticketing systems is quick and efficient, as long as your infrastructure is ready.

Ready to Go!

Once connected and tested, the bot goes live — secure, scalable, and ready to perform from day one.