NFON’s Cloud Telephony AppSuite:
Simple, safe, modern.

The transition from Ncontrol will take place in three phases:

Phase 1 - 29 April 2026 to 29 July 2026

Ncontrol fully usable, you can create your access to Cloud Telephony AppSuite in Ncontrol

As an Ncontrol user, you can create your access to the Cloud Telephony AppSuite directly within Ncontrol (see instructions below). Ncontrol remains fully functional during this process.

Phase 2 - 29 July 2026 to 28 August 2026

Ncontrol limited, you can only create access to Cloud Telephony AppSuite in Ncontrol

Ncontrol users can still create their Cloud Telephony AppSuite user in Ncontrol (see instructions below), however, the features of Ncontrol will no longer be available.

Phase 3 - 28 August 2026

Ncontrol decommissioned

Ncontrol will be permanently shut down. If you haven't created a cloud telephony user by then, an administrator can still create one for you and assign it to your extension.

Getting started with the Cloud Telephony AppSuite is simple.

During Phase 1

Step 1: Open Ncontrol and login with your usual credentials.

Step 2: A registration pop-up will appear with information about the end-of-life date and the option to create your user account for the Cloud Telephony AppSuite with your name and email address.If you are already registered, the pop-up will still appear, but the sign-up form will not be shown.

Step 3. You can skip this step and continue using Ncontrol with all its features.

Step 4: After creating your account, you will receive a confirmation email. Click the confirmation link and then log in to https://start.cloudya.com with your email address and password.

During Phase 2

Step 1: Open Ncontrol and login with your usual credentials.

Step 2: The registration screen pop-up will appear with information on the EOL date and the option to create your user to the Cloud Telephony AppSuite with your name and email address.

Step 3. In this phase you no longer have the option to skip Step 2 (Create user) and Ncontrol functionalities are no longer available. You must register for access to Cloud Telephony AppSuite with your name and email address.

Step 4: After you create the user, you will receive an email confirmation – please click on the confirmation button in the email and then proceed to authenticate in the Cloud Telephony AppSuite at https://start.cloudya.com with your email and password.

After Phase 3

After Ncontrol is decommissioned, you will no longer be able to create a user yourself. Please contact your cloud telephony administrator to obtain a user account for your extension.

We recommend creating your account as soon as possible and using the Cloud Telephony AppSuite before Ncontrol is shut down.