Practical Thinking AI in Business

A curated collection of thinking and content aligned to the conversations happening at the European Chatbot & Conversational Ai Summit, Edinburgh 17th to 19th March, 2026

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Thought Leadership

Banking & Finance

Banking & Finance

Banking & Finance

Banking & Finance

Banking & Finance

Banking & Finance

Banking & Finance

Banking & Finance

Bank & Finance

Ai Banking Playbook

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Customer Service

Universities & Higher Education

Universities & Higher Education

Universities & Higher Education

Healthcare

Ai In Communications

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botario Case Studies

CEWE

This case study outlines how CEWE used botario to successfully automate key customer service processes. Read their story here

Steinbach

Steinbach implemented botario to act as a real-time knowledge layer for both customers and agents. Checkout how they did!

QL-IT

QL-IT are an IT services provider who successfully implemented botario to streamline call handling, optimise workflows and do real time availability checks. Watch their story here

bytessquad & OndiSolutions

bytessquad and OndiSolutions are redefining patient communication with automation and Ai. By collaborating with NFON and botario, healthcare support is now faster, more efficient, and fully compliant - improving both patient access and internal workflows. Read more here

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